Business Operations
Business Operations | Generators | Electrical | Loudon
When Loudon businesses need power certainty, they turn to HEP’s expert team for seamless installation, maintenance, and round-the-clock support. Our licensed electricians size and fit high-capacity generators that keep production lines humming, data centers protected, and storefronts open—whatever the weather throws at East Tennessee. From the initial load assessment to routine testing and 24/7 emergency dispatch, we handle every watt with precision and a commitment to transparent, neighbor-style service.
Because downtime costs real money, we stock critical parts locally and leverage remote monitoring to spot issues before they interrupt your operations. Clients appreciate our clear timelines, OSHA-compliant workmanship, and the added confidence that comes from partnering with a company born and raised in this community. With HEP, you’re not just buying equipment; you’re investing in peace of mind powered by generators that perform when Loudon needs them most.
FAQs
What types of commercial generators do you install and service in Loudon?
We install, commission, and maintain a full range of commercial-grade generators, including diesel, natural-gas, and propane units from 20 kW to 2 MW. Our technicians are factory-trained on major brands such as Cummins, Generac, Kohler, and CAT, and we stock OEM parts for routine and emergency repairs. Whether you need a single standby unit, a mobile tow-behind generator, or a multi-unit paralleling system, we have the expertise and local supply chain to support it.
How do I determine the right-size generator for my Loudon business?
Sizing starts with a load analysis of your critical and non-critical circuits. We measure your peak demand (kW), motor starting currents (kVA), and power-factor requirements, then add future expansion capacity. Our engineers also look at site conditions—fuel availability, ventilation, noise ordinances, and space constraints—to recommend the optimal power solution. After the evaluation you receive a detailed sizing report, budget, and one-line diagram so you can make an informed decision.
Are permits or inspections required for generator installation in Loudon?
Yes. Loudon follows the NEC 2023 and NFPA 110 standards, and the county Building & Codes Department requires an electrical permit plus, in most cases, a mechanical or fuel-gas permit. We handle the entire permitting process, including site plans, load calculations, and coordination of the final electrical inspection. For diesel units over 60 gallons, the Loudon County Fire Marshal must also approve the fuel storage plan.
How often should my commercial generator be serviced?
Manufacturers recommend a preventive maintenance schedule of: • Weekly: visual inspection, indicator panel check. • Monthly: oil and coolant level checks, battery voltage tests, and exercising under load. • Semi-annually: fluid and filter changes, belt tensioning, and fuel system inspection. • Annually: full load-bank test, valve lash adjustment, transfer-switch inspection, and infrared thermography of all electrical connections. We offer fixed-price maintenance contracts that comply with NFPA 110 Level 1 standards and keep your warranty intact.
Can a generator be integrated with my existing electrical system without shutting down operations?
Yes. We use closed-transition or “make-before-break” automatic transfer switches (ATS) that allow load transfer without interruption. If your facility requires a planned outage for service-entrance connections, we can schedule the work after hours or over a weekend. For mission-critical sites, we supply a roll-up generator and temporary cabling so production continues while permanent gear is installed.
What is the typical timeline and cost range for commercial generator installation in Loudon?
After a free site assessment, most mid-size projects (150–500 kW) follow this schedule: • Engineering & permitting: 2–3 weeks • Equipment lead time: 4–10 weeks (varies by model) • Site prep & pad construction: 1 week • Generator & ATS installation: 3–5 days • Final testing & commissioning: 1 day Turnkey costs—including equipment, ATS, concrete pad, fuel system, permits, and testing—generally run $350–$450 per kW. We provide fixed quotations and multiple financing options, including operating leases and service-inclusive power agreements.