Advanced Equipment
Advanced Equipment | Drain Opening | Plumbing | Loudon
When a sink slows to a trickle or a basement floor drain threatens to flood, Loudon residents turn to HEP’s team armed with video scopes, high-pressure jetters, and years of know-how. Our licensed plumbers arrive fast, diagnose the blockage at its source, and clear the line with cutting-edge tools that protect your pipes and your time—all while explaining every step so there are no surprises.
From tree-root intrusions to stubborn grease clogs, we handle every size job with the same neighborly care that’s made HEP a local favorite. Schedule your drain opening today and discover how hassle-free, tech-driven service can keep your home flowing smoothly.
FAQs
What types of advanced equipment do you use for drain opening in Loudon?
Our technicians arrive with a fully stocked service vehicle that includes high-pressure hydro-jetting machines, sectional and continuous cable augers, mini-jetters for smaller lines, and pipe inspection cameras with locating transmitters. This combination lets us match the right technology to the specific clog—whether it’s grease, scale, or roots—without unnecessary excavation.
How quickly can you respond to a drain clog in the Loudon area?
We maintain a 24/7 emergency dispatch center for Loudon and the surrounding communities. For most calls placed before 4 p.m., we can have a licensed plumber on-site the same day—often within 90 minutes. After-hours and weekend requests are routed to the on-call crew, so you never have to wait until the next business day to restore flow.
Is your advanced drain-opening process safe for older pipes or properties on septic systems?
Yes. Before beginning any mechanical or high-pressure cleaning, we perform a camera inspection to identify pipe material, joint conditions, and potential weak spots. For fragile cast-iron or clay lines, we lower jetting pressure and use specialized nozzles that clean without scouring the pipe wall. For septic systems, we jet from an interior cleanout toward the tank to avoid forcing debris backwards into the leach field.
Can your equipment remove tree roots or heavy scale buildup permanently?
Our hydro-jetters can deliver up to 4,000 psi, which slices through invasive roots and pulverizes mineral scale, restoring the pipe to near-original diameter. After clearing, we apply an EPA-approved foaming root inhibitor or descaling solution that coats the pipe for extended protection. While no method is truly permanent—roots can re-enter over time—most customers enjoy trouble-free drainage for years.
Do you provide a video inspection report after the drain opening is finished?
Absolutely. We run the camera a second time once the line is clear to confirm full flow and visually document the pipe’s condition. You receive a digital video file or cloud link, plus a written report outlining any defects such as cracks or misaligned joints. This record is useful for insurance claims, property sales, or future maintenance planning.
Are your Loudon technicians licensed, insured, and background-checked?
Every field technician holds a current Tennessee Journeyman or Master Plumbing license, carries state-required liability and workers’ compensation insurance, and passes a third-party background check before hire. We also enroll our crews in annual safety and equipment training to keep them up to date with the latest drain-cleaning standards and local Loudon codes.