Trusted Experience
Trusted Experience | Water Purification | Plumbing | Lancing
When the tap in your Lancing home flows with crystal-clear confidence, chances are HEP’s master plumbers have had a hand in it. Our engineers combine decades of local know-how with the latest filtration tech, designing systems that strip away sediment, chlorine, limescale and micro-contaminants before the water reaches your glass. From first survey to final sign-off, you get tidy workmanship, punctual appointments and real-time progress updates—everything you’d expect from a family-run firm that’s earned the town’s trust one spotless installation at a time.
Whether you need a compact under-sink unit or a whole-property solution, we tailor each job to your budget, pressure requirements and future family plans. Ongoing maintenance packages keep filters fresh and warranties intact, so you can forget the jargon and simply enjoy pure, great-tasting water on demand. Choose HEP for water purification in Lancing, and toast to healthier living with every sip.
FAQs
What types of water-purification systems do you install in Lancing?
We supply and fit a full range of domestic and light-commercial systems, including whole-house carbon filtration, under-sink reverse-osmosis (RO) units, UV disinfection lamps, point-of-use sediment filters and high-capacity ion-exchange water softeners. All equipment is sourced from WRAS-approved manufacturers and is selected to tackle the high mineral content (hardness) and occasional chlorination peaks typical of mains water in the Adur & Worthing district.
How do I know which filter or softener is best for my property?
At the survey stage one of our qualified plumbers will take a free on-site water sample and perform tests for hardness, total dissolved solids (TDS), pH and chlorine. We then discuss your household size, flow-rate requirements and any specific concerns (for example limescale on appliances or taste/odour issues). Using this data we prepare a written recommendation that compares the most suitable units, their running costs and life-span, so you can make an informed decision.
Are your engineers certified to work on drinking-water systems?
Yes. All team members hold City & Guilds plumbing qualifications, are Water Regulations trained, and carry up-to-date WRAS and Legionella Awareness certification. We are also members of the Chartered Institute of Plumbing & Heating Engineering (CIPHE). This means every installation complies with BS EN 806 and the Water Supply (Water Fittings) Regulations 1999, ensuring your family’s drinking water remains safe and legally protected.
Will installation disrupt my water supply or damage existing pipework?
A typical under-sink RO or single-cylinder softener can be installed in 3–4 hours. Whole-house twin-cylinder softeners or multi-stage filtration manifolds usually take one working day. We isolate the supply for only 20–30 minutes while we tee into the mains and fit isolation valves, so you will still have water for most of the visit. All pipework alterations are carried out in copper or WRAS-approved plastic with neat, permanent joints, and we protect surrounding cupboards and flooring with dust sheets.
What maintenance do water-purification systems require?
• Cartridge or carbon filters: Replace every 6–12 months, depending on usage. • Reverse-osmosis membranes: Replace every 2–3 years; sanitise storage tank annually. • Water softeners: Refill with tablet salt approximately once a month; resin bed cleans itself automatically during regeneration. We offer an optional annual service plan that covers testing, filter changes, membrane pressure checks and UV-lamp replacement, keeping your warranty valid and performance optimal.
How much will a system cost and do you offer finance or guarantees?
Prices start at £185 for a simple under-sink cartridge filter, around £495–£795 for a compact RO unit, and £1,100–£1,600 for a premium metered twin-cylinder softener suitable for a 3–4-bedroom home. All quotations are fixed-price and include parts, labour and VAT. Every installation carries a 12-month workmanship guarantee plus manufacturer warranties of 2–10 years (depending on model). Interest-free payment plans over 6 or 12 months are available, subject to status, to help spread the cost.