Expert Team
Expert Team | Water Purification | Plumbing | Lancing
Whether you’re safeguarding your family’s health or elevating the taste of every sip, HEP’s expert team brings unrivalled know-how to water purification in Lancing. Our certified plumbers combine cutting-edge filtration technology with precise installation techniques, ensuring unwanted contaminants are captured before they reach your tap. From simple under-sink units to whole-house systems, we tailor each solution to the unique composition of your local water supply.
Count on us for transparent advice, prompt scheduling, and meticulous workmanship that keeps your water crystal-clear and your plumbing in peak condition. With HEP, you’ll enjoy softer laundry, brighter dishes, and a fresher, safer drinking experience— all backed by responsive aftercare that’s just a phone call away.
FAQs
What water purification services do you offer in Lancing?
Our Lancing team designs, supplies, installs and maintains a full range of domestic and light-commercial water purification solutions, including point-of-use drinking water filters, whole-house carbon filtration, reverse-osmosis systems, ultraviolet (UV) disinfection units and salt-based or salt-free water softeners. We also integrate purification equipment with new or existing plumbing so your kitchen taps, bathrooms, appliances and outdoor bibs all receive cleaner, safer water.
How does a water softener installation help with Lancing’s hard water problem?
Lancing sits in a chalky geological area, so incoming mains water typically contains 250–300 ppm of dissolved calcium and magnesium. A properly sized ion-exchange water softener replaces those minerals with harmless sodium ions, immediately stopping scale build-up in pipes, boilers and appliances. Benefits include lower energy bills (because heating elements stay clean), brighter laundry, reduced soap usage and longer appliance life. We test your hardness level on site, specify the right resin capacity and set regeneration cycles so the system runs efficiently.
Do you provide maintenance and emergency plumbing services for water purification systems?
Yes. We offer one-off call-outs as well as affordable annual service plans that cover media replacement, sanitising, valve calibration and performance testing. Our emergency line is staffed 24 / 7 for leaks, pressure drops or contamination concerns. Because we carry common spare parts and filters on our vans, most breakdowns are resolved in a single visit anywhere in the BN15 and BN11 postcode zones.
Are your plumbers and water treatment specialists certified and insured?
Every technician holds City & Guilds Level 2 or 3 Plumbing & Heating qualifications, and our lead engineers have additional certification from the Water Regulations Advisory Scheme (WRAS) and the UK Water Treatment Association. The company carries £5 million public liability insurance and is fully compliant with BS EN 806 and local Southern Water by-laws, giving you peace of mind that all work meets safety and regulatory standards.
How long does it take to install a whole-house filtration or softening system?
A straightforward installation—where incoming mains, drain access and electrical supply are in the same utility area—typically takes 3–4 hours. If pipework needs to be rerouted or the system is combined with a new unvented cylinder, allow up to one full day. We schedule a free site survey beforehand, provide a written timetable and minimise downtime by pre-assembling manifolds and testing components off-site.
What are the typical costs and warranties for your water purification products?
Prices vary with capacity and technology, but as a guide: compact under-sink reverse-osmosis units start at £375 including installation; standard twin-vessel water softeners suitable for a family of four range from £950 to £1,250 fully fitted; and UV disinfection systems begin at £495. All equipment comes with a manufacturer’s warranty of 3–10 years, and our workmanship is guaranteed for 12 months. Extended service packages are available to cover filters, resin re-beds and annual performance checks at a discounted rate.