Clean Water
Clean Water | Water Purification | Plumbing | Lancing
Crystal-clear, great-tasting water shouldn’t be a luxury—especially here in Lancing. HEP’s clean water plumbing team pairs decades of local know-how with cutting-edge filtration technology to remove sediment, chemicals and microscopic contaminants right at the source. From compact under-sink filters to whole-home UV and reverse-osmosis systems, we design, install and maintain solutions that keep every tap flowing fresh, safe and reliable, all year round.
What sets us apart isn’t just the science of water purification but the service that surrounds it. Friendly engineers arrive on time, explain every option in plain English and tidy up before they leave. Annual health checks, emergency call-outs and smart monitoring plans mean you can forget about impurities and focus on living. Choose HEP for water you can trust—straight from your own plumbing, straight from the heart of Lancing.
FAQs
Why might I need extra water purification if Lancing already has treated mains water?
Lancing’s mains supply meets UK drinking standards, but our water is sourced from the South Downs chalk aquifer and is naturally hard, often containing elevated levels of calcium, magnesium, sediment and occasional traces of nitrates. Treated mains water can legally contain small amounts of these substances, along with chlorine used for disinfection. A domestic or commercial purification system removes residual contaminants, improves taste and odour, protects appliances from limescale, and offers peace of mind for families with young children, people with sensitive skin, or businesses that rely on high-quality water (cafés, dentists, laboratories).
What types of purification systems do you install and how do they work?
We design and install four main categories of systems, often combining them for the best result: 1. Whole-house sediment & carbon filtration – a multi-stage cartridge or back-washing tank removes rust, sand, chlorine, volatile organic compounds (VOCs) and unpleasant tastes. 2. Water softeners – ion-exchange units swap calcium and magnesium ions for sodium, preventing scale build-up in boilers, taps and heating coils. 3. Reverse osmosis (RO) – a high-pressure membrane filters out up to 99% of dissolved solids, heavy metals, nitrates, pesticides and micro-plastics, delivering bottled-water quality from a dedicated drinking tap. 4. UV sterilisation – an ultraviolet chamber inactivates bacteria, viruses and cysts without chemicals. Each system is sized to your flow rate and usage, plumbed into either your rising main (whole-house) or under-sink point of use (POU).
How often do filters and softener resin need servicing or replacement?
Service intervals depend on water usage, hardness and system type, but the typical schedule for homes in Lancing is: • Sediment pre-filters: every 6–12 months. • Carbon block filters: every 12 months or 10,000 litres. • RO membranes: 2–3 years with correct pre-filtration. • UV lamps: annually (the quartz sleeve is cleaned or replaced when cloudy). • Water softener salt: top up when the brine tank is below half full; resin bed lasts 10–15 years if properly maintained. We offer automatic reminders, affordable maintenance plans and testing kits so you always know your system is performing at peak efficiency.
Will a purification system remove limescale and improve the taste of my tea and coffee?
Yes. A water softener eliminates the calcium and magnesium that cause scale rings on kettles, shower screens and heating elements, prolonging appliance life and cutting energy bills. For taste, a carbon filter or RO unit strips out chlorine, organic residues and dissolved solids that can leave a metallic or bitter after-taste. Many customers report that hot drinks look clearer, with no scum on the surface, and flavours are brighter because the water no longer masks the subtleties of tea leaves or coffee beans.
What is involved in the installation and how much disruption should I expect?
Most domestic installs take 2–4 hours for an under-sink RO system and 4–6 hours for a whole-house softener/filtration combo. Our engineer isolates the mains, fits a bypass, mounts the units in a utility area or cupboard, connects waste and feed lines, then flushes and tests the system. We use WRAS-approved fittings and always leave you with potable water during the work. There is minimal pipework alteration and no need to lift floors or excavate outside. Commercial or larger residential projects may take a day or two, coordinated around your opening hours to keep downtime to a minimum.
Are purified water systems environmentally friendly and cost-effective?
Absolutely. Each litre of purified water you draw at home replaces a single-use plastic bottle, cutting both plastic waste and the carbon footprint of transporting bottled water. A typical family using a softener and under-sink RO can save 200–300 kg of CO₂ and over £400 per year on bottled water and appliance repairs. Softened water also reduces detergent use by up to 50%, lowers energy consumption in boilers by as much as 15%, and extends the lifespan of washing machines, dishwashers and kettles—further reducing long-term costs and environmental impact.