- HEP
- Skilled Technicians
Skilled Technicians
Skilled Technicians | Tank Water Heater | Plumbing | Lancing
From first assessment to final flush, HEP’s skilled technicians bring decades of know-how to every tank water heater in Lancing homes and businesses. We pinpoint issues fast, replace worn components with precision, and install new, high-efficiency units that keep your showers hot and your energy bills low. Because we’re local, you’ll see familiar faces who respect your time, protect your floors, and leave the workspace spotless.
Whether your current system is sputtering, leaking, or simply overdue for an upgrade, our licensed pros arrive with fully stocked trucks ready for same-day solutions. Expect transparent pricing, courteous explanations of your options, and workmanship backed by rock-solid warranties. Turn the tap on worry-free comfort—book your appointment with HEP today and feel the difference true craft makes.
FAQs
What types of tank water heaters do your technicians service and install in Lancing?
Our licensed plumbers handle all major styles of storage-type water heaters, including gas-fired, electric, propane, and high-recovery commercial units ranging from 20 to 120 gallons. Whether you need a straightforward like-for-like replacement, a first-time installation, conversion from electric to gas, or a high-efficiency upgrade, we can specify, supply, install, and commission the correct tank for your household or business demands.
How can I tell whether my existing tank water heater should be repaired or completely replaced?
We recommend repair when issues are limited to replaceable parts—such as thermostats, elements, anode rods, or relief valves—and the tank shell is still structurally sound. Replacement is the smarter option if the unit is 10–15 years old, shows rust or leaks around the base, produces discoloured water, or requires repeated repairs. During a service visit we carry out a full inspection, provide a transparent cost comparison, and help you decide which route is more cost-effective in the long term.
What lifespan can I expect from a conventional tank water heater in Lancing’s hard-water environment?
On average, glass-lined steel tanks last 8–12 years in West Sussex because mineral-rich water accelerates internal corrosion. Regular flushing, anode-rod replacement every 2–3 years, and annual professional check-ups can easily add 3–5 years to that life expectancy. Stainless-steel or enamel-coated premium models can reach 15–20 years when properly maintained.
Are there energy-efficient upgrades for traditional tank heaters, or do I need to switch to tankless?
You don’t necessarily have to abandon tank technology to cut energy bills. Modern high-efficiency storage heaters feature thicker foam insulation, low-watage standby modes, and electric heat-pump hybrids that use up to 65 % less energy than standard models. We can also add external timers, mixing valves that allow lower set-temperatures, and smart leak-detection shut-offs. If these measures still won’t hit your savings target, we’ll outline the pros and cons of moving to a tankless or solar-assisted system.
How quickly can your Lancing team respond if I have no hot water or a leaking cylinder?
For emergencies we offer 24/7 call-outs across Lancing, Shoreham, Worthing, and surrounding villages. A qualified engineer is usually on site within 60–90 minutes. Our vans carry common thermostats, elements, valves, and flex hoses, so over 80 % of breakdowns are fixed in a single visit. If a full replacement is needed, we can arrange same-day delivery and installation of a new tank in most cases.
What routine maintenance should I do between professional service visits to keep my heater in top shape?
1) Drain a few litres from the drain tap every three months to flush out sediment. 2) Visually inspect for moisture or rust around fittings and the base. 3) Test the temperature-pressure relief valve annually by lifting the lever briefly. 4) Keep the thermostat at 49–54 °C (120–130 °F) to reduce scaling and energy use. 5) If you have a water-softener, verify salt levels monthly. Performing these simple tasks—and scheduling an annual full service with us—significantly extends tank life and maintains manufacturer warranty coverage.