- HEP
- Professional Service
Professional Service
Professional Service | Tank Water Heater | Plumbing | Lancing
Whether your old water heater has finally given up or you’re planning an energy-saving upgrade, HEP’s licensed plumbers in Lancing are ready to restore your hot-water comfort the same day you call. We specialize in fast, no-mess installation and repair of any tank water heater, carefully sizing the unit to your household’s demands and ensuring every connection meets local code for safety and longevity.
From transparent, upfront pricing to courteous technicians who respect your home, we make the entire process stress-free. Customers across Lancing appreciate our 24/7 emergency support, convenient financing options, and industry-leading warranties that protect your investment long after the job is done. Call HEP today and experience why neighbors trust us to keep their showers hot and their mornings on schedule.
FAQs
What types of tank water heaters do you install and service in Lancing?
We install, replace, and repair both gas-fired and electric storage-tank water heaters ranging from 30- to 120-gallon capacities. Our plumbers are familiar with the leading brands sold in the UK, including Rheem, Bradford White, A.O. Smith, Ariston, and Worcester Bosch. We also handle high-recovery and low-boy models that are popular in homes with limited loft or cupboard space.
How long does a standard tank water heater installation usually take?
A like-for-like replacement (same fuel type and similar size) typically takes 2-4 hours, including draining the old cylinder, making plumbing and gas/electrical connections, testing, and removing debris. If upgrades are needed—such as adding a pressure-relief valve discharge pipe, updating flueing, or bringing the system up to current Building Regulations—allow 5-7 hours. We schedule installations at a time convenient for Lancing homeowners and provide same-day hot water restoration whenever possible.
What is the average lifespan of a storage-tank water heater, and how can I extend it?
Conventional tank units last around 8–12 years in coastal West Sussex. Hard water minerals and salt-laden air can accelerate corrosion. Annual maintenance—flushing sediment, testing the pressure/temperature relief valve, inspecting the anode rod, and checking for combustion-air blockages—can add 2–4 years to the appliance’s service life. We offer an affordable yearly tune-up package tailored for Lancing properties.
Are your plumbers licensed and insured to work on gas water heaters?
Yes. All of our engineers carry current Gas Safe Register credentials (formerly CORGI) and are fully insured for public liability and professional indemnity. Copies of certificates are provided on request, and our technicians always follow Part G and Part L of the Building Regulations when installing or servicing hot-water cylinders.
How energy-efficient are modern tank water heaters compared with my old unit?
New high-efficiency storage-tank models boast thicker polyurethane foam insulation, low-loss water connections, and high-recovery burners or elements. Upgrading from a pre-2005 unit can cut standby heat losses by up to 30 % and overall water-heating costs by 15-20 %. We can calculate projected savings for your specific household and advise on available manufacturer rebates or local energy grants.
What should I do if my water heater is leaking or producing discoloured water?
Turn off the cold-water supply valve at the top of the tank, then shut off power to the appliance—either the gas control knob (set to ‘pilot’ or ‘off’) or the dedicated breaker for electric models. Place towels or a shallow pan to contain water. Call our 24/7 emergency line; we can be at most Lancing addresses within 60 minutes. Discoloured or rusty water usually indicates sediment build-up or an anode rod failure, which we can often fix the same day. Persistent leaks near the tank base often mean the inner liner has failed and replacement is the safest, most cost-effective option.