Faulty Fixtures
Faulty Fixtures | Plumbing Fixture Replacements | Plumbing | Lancing
When a dripping tap keeps you awake or a cracked cistern threatens to flood the floor, HEP steps in with fast, fuss-free plumbing fixture replacements across Lancing and the surrounding coast. Our qualified engineers arrive with fully stocked vans, swap out faulty mixers, toilets, valves or waste disposals, and leave every surface spotless—often in less time than it takes to brew a cuppa. We source high-quality parts from trusted UK suppliers, so you enjoy smoother water flow, lower bills, and fixtures that look right at home in your kitchen or bathroom.
From first call to final polish, you stay in control. We provide clear up-front pricing, photos of recommended products, and friendly guidance on style, finish and water-saving options. Whether you need an emergency change-out or you’re planning a full refit, HEP’s local team delivers a reliable service that keeps your day—and your plumbing—running perfectly.
FAQs
What counts as a faulty plumbing fixture and when should it be replaced?
A plumbing fixture is considered faulty when it shows persistent leaks, visible corrosion, cracks, restricted water flow, or repeatedly fails to operate as intended (e.g., a faucet that won’t fully shut off). In many cases repairs provide only a temporary fix, so we recommend replacement when the fixture is more than 10–15 years old, replacement parts are no longer available, or water damage/utility bills are rising. Our Lancing team can inspect the fixture on-site and advise whether repair or replacement is the most cost-effective option.
Do you provide same-day replacement services in Lancing?
Yes. For most common fixtures—basins, taps, toilets and kitchen sinks—we offer a same-day replacement service within the BN15 postcode area if you call before 12 p.m. We keep a stock of popular fixtures and can also collect items from local suppliers in Worthing or Brighton when necessary. More specialised fixtures may need to be ordered, in which case we schedule installation for the next convenient day and keep you updated on delivery times.
Which brands and types of fixtures can you install?
We work with all major UK and European brands, including Ideal Standard, Bristan, Grohe, Hansgrohe, Mira, and Armitage Shanks. Our engineers are trained to fit: • Kitchen taps, mixer taps and boiling-water taps • Basin taps, bath/shower mixers and thermostatic shower valves • Close-coupled, back-to-wall and wall-hung WCs • Pedestal, semi-recessed, countertop and wall-hung basins • Utility and outdoor bib taps If you have a specific brand or design in mind, let us know in advance so we can source the correct fixings and ensure manufacturer warranty compliance.
How much does a typical fixture replacement cost, and do you offer free estimates?
Prices vary with the type of fixture and accessibility of the pipework. As a guide, replacing a standard kitchen or basin tap in Lancing starts from £95 + VAT (labour only), while swapping out a close-coupled toilet averages £220 + VAT including disposal of the old unit. All estimates are free: we can quote over the phone for straightforward jobs or arrange a no-obligation site visit for more complex bathroom refits. Itemised quotes cover labour, materials, waste disposal and VAT, so there are no hidden charges.
Will I need to shut off my water supply or prepare my home before you arrive?
Not usually. Our plumbers carry the tools to isolate individual fixtures without interrupting the supply to the whole house. We do ask that the area around the fixture be cleared of personal items so we have safe access. For larger bathroom renovations we may request that you remove fragile ornaments and show us the main stopcock location as a precaution. We protect floors with dust sheets and remove all packaging and old fixtures for recycling unless you prefer to keep them.
Are your plumbers certified and is the work guaranteed?
Absolutely. All engineers are City & Guilds qualified, fully insured and registered with the Chartered Institute of Plumbing and Heating Engineering (CIPHE). We follow Water Regulations Advisory Scheme (WRAS) guidelines and issue installation certificates when required. Every fixture replacement comes with a 12-month workmanship guarantee, and you’ll also benefit from your chosen manufacturer’s product warranty—typically 2 to 5 years for taps and up to 25 years for ceramics.