- HEP
- Rapid Response Times
Rapid Response Times
Rapid Response Times | Main Line Issues | Plumbing | Lancing
When a sudden blockage or leak threatens your property in Lancing, HEP’s rapid–response plumbing team is only a call away. We specialise in diagnosing and resolving main line issues swiftly, arriving with fully stocked vans and advanced diagnostic gear so we can get straight to work. From gurgling drains and rising water levels to unexplained damp patches, our engineers track the fault to its source and restore full flow with minimum disruption—often the very same day.
Home-owners, landlords and local businesses trust HEP because we combine small-town friendliness with the efficiency of a 24/7 emergency service. Transparent pricing, tidy workmanship and a rock-solid guarantee come as standard, giving you total peace of mind well after the pipes are fixed. If you suspect main line issues are brewing beneath your property, don’t wait for a minor annoyance to turn into a costly flood—contact our Lancing team now and experience service that keeps your water moving and your life on track.
FAQs
How quickly can you respond to a main line plumbing emergency in Lancing?
Our rapid-response team is on call 24/7 and can usually arrive at any address in Lancing within 60 minutes of your call. Because all of our vans are fully stocked with common repair parts and high-capacity drain-cleaning equipment, most main line emergencies are resolved during the first visit.
What warning signs suggest my main sewer line might be blocked or damaged?
Typical indicators include multiple fixtures backing up at once, gurgling sounds from toilets when other drains are used, foul odours coming from floor drains, water pooling around the external clean-out, and slow drains throughout the property. If you notice any of these symptoms, call us immediately to prevent sewage overflow and structural damage.
What are the most common causes of main line issues in the Lancing area?
In Lancing, the leading culprits are tree-root intrusion, ageing clay or pitch-fibre pipes, grease build-up, foreign objects flushed down toilets, and ground movement caused by heavy rainfall near the coast. Our technicians assess the precise cause before recommending the most cost-effective repair or replacement option.
How do you diagnose problems in the main line without unnecessary digging?
We use high-definition CCTV camera inspections fed through an external clean-out or access point. This allows us to pinpoint cracks, root intrusion, and blockages in real time while recording the footage for your records. We can also perform smoke testing or hydrostatic pressure tests when a leak is suspected but not visible.
Will fixing the main line require digging up my garden or driveway?
Not always. Whenever possible we employ trenchless techniques such as pipe-bursting or cured-in-place pipe (CIPP) lining, which rehabilitate the existing pipe through small access holes. If excavation is unavoidable, we keep the trench as narrow as safety allows and restore all disturbed landscaping, paving, or concrete once repairs are complete.
Do you offer any guarantees or after-care on main line repairs?
Yes. All workmanship is backed by a written 12-month labour warranty, and trenchless liners carry manufacturer warranties of up to 50 years. After the repair we provide a complimentary CCTV re-inspection within six months to ensure the line remains clear and functioning optimally.