Timely Repairs
Timely Repairs | Heating and Air Conditioning | Lancing
When the coastal breeze turns icy or a summer heatwave rolls over Lancing, you don’t have time to wait for comfort. HEP’s specialists arrive fast, diagnose with precision, and restore your heating and air conditioning before that first shiver or bead of sweat can settle in. As a locally trusted team, we stock our vans with genuine parts and the latest diagnostic tools, so most repairs are wrapped up in a single visit—no drawn-out delays, no surprise fees, just friendly professionals who treat your home like their own.
From sputtering furnaces and temperamental thermostats to refrigerant leaks and noisy compressors, our experts have seen (and fixed) it all. We back every repair with clear communication, industry-leading warranties, and 24/7 emergency availability, because comfort shouldn’t clock out when the sun does. Choose HEP for timely, dependable service that keeps Lancing families breathing easy all year round.
FAQs
How quickly can you respond to an emergency heating or AC breakdown in Lancing?
For emergency call-outs in the Lancing area we aim to arrive within 60–90 minutes, 24 hours a day, 7 days a week. Our engineers are locally based, so travel time is minimal and we carry common spare parts to complete most urgent repairs on the first visit.
Do you repair all brands and models of heating and air-conditioning equipment?
Yes. Our certified technicians are trained to diagnose and repair gas, oil and electric boilers, heat pumps, furnaces, and all major air-conditioning brands—including Daikin, Mitsubishi, Vaillant, Worcester Bosch, Ideal, LG, Panasonic and more. If a unit is obsolete we’ll advise on repair feasibility and offer replacement options.
What will a typical repair visit cost?
We charge a fixed diagnostic fee of £65+VAT, which includes travel, up to 60 minutes of labour and a written fault report. If parts or additional labour are required we’ll give you a clear, no-obligation quote before proceeding. There are no hidden charges—parking, congestion or out-of-hours fees are disclosed upfront.
Do you guarantee your heating and AC repairs?
Absolutely. All workmanship is guaranteed for 12 months, and parts supplied by us carry the manufacturer’s warranty (typically 1–5 years). Should the same fault reoccur within the guarantee period, we’ll return free of charge to rectify it.
Can you service my system to prevent future breakdowns?
Yes. In addition to one-off repairs, we offer annual maintenance plans that include a full safety and performance inspection, filter changes, refrigerant checks, and efficiency optimisation. Regular servicing can reduce energy bills by up to 15% and extend equipment life.
Are your engineers Gas Safe and F-Gas registered?
All our heating engineers are Gas Safe registered, and our air-conditioning specialists hold current F-Gas certification. This ensures your repair is carried out legally, safely and in compliance with building regulations and manufacturer requirements.