Air Conditioning Services
Air Conditioning Services | Heating and Air Conditioning | Lancing
Nestled between the downs and the sea, Lancing homes and businesses need comfort that can keep up with every salty breeze and sudden heatwave. HEP’s skilled engineers design, install, and maintain bespoke heating and air conditioning systems that bring year-round tranquillity to living rooms, offices and retail spaces alike. From whisper-quiet wall-mounted units to energy-saving air-source heat pumps, we combine premium equipment with hometown care, turning temperature control into an effortless part of your day.
Whether you’re upgrading a weary boiler, chasing lower energy bills, or planning a complete climate-control fit-out, HEP delivers rapid call-outs, transparent pricing and workmanship backed by long warranties. Our certified team handles everything—clean refrigerant disposal, smart-thermostat setup, even post-install demonstrations—so you can simply relax. Talk to us today and discover why Lancing trusts HEP to keep comfort consistent, costs down and the planet a little greener.
FAQs
What areas do your heating and air-conditioning services cover in and around Lancing?
Our head office and engineers are based in Lancing, so we can reach any BN15 postcode within 30–45 minutes. We also serve the wider Adur district, Worthing, Shoreham-by-Sea, Steyning, and most of West Sussex. If you are unsure whether we cover your address, call our office with your postcode and we will confirm availability straight away.
Which types of air-conditioning systems can you install or repair?
We work on all major makes and models, including split, multi-split, VRF/VRV, ducted, cassette, floor-mounted, and heat-pump systems. Whether it is a domestic wall-mounted unit for a bedroom or a commercial VRF network for an office block, our F-Gas certified engineers can design, supply, install, maintain, and repair the equipment.
How quickly can you respond to emergency breakdowns in Lancing?
We provide a 24/7 emergency call-out service. During normal working hours we aim to be on site the same day—often within 2 hours of your call. Out-of-hours emergencies are normally attended within 4 hours. All service vans carry common spares so that many faults can be fixed on the first visit.
Do you offer energy-efficient options and can you help with running-cost estimates?
Yes. We specialise in A+++ inverter-driven heat-pump systems from leading manufacturers such as Daikin, Mitsubishi Electric, and Panasonic. During a free site survey we calculate heat-load, size the equipment correctly, and provide an estimate of annual electricity consumption, CO₂ savings, and potential running costs compared with older systems or electric heaters.
Is regular maintenance necessary and what does your servicing include?
Manufacturers recommend at least one service visit per year (twice for heavily used commercial systems). Our maintenance package includes performance checks, refrigerant leak testing, filter cleaning or replacement, electrical safety inspection, drain-line flushing, coil sanitising, and a written service report. Proper maintenance improves efficiency by up to 20 %, extends equipment life, and keeps warranties valid.
Are your engineers qualified and is your work guaranteed?
All engineers hold City & Guilds 2079 F-Gas certification, PASMA/CSCS cards, and manufacturer training certificates. We are fully insured with £10 million public liability cover. New installations come with a minimum 5-year parts and labour warranty (subject to regular servicing), and repairs are covered by a 12-month workmanship guarantee.