Heat Repair Services
Heat Repair Services | Heat Repair | Heating and Air Conditioning | Lancing
When your home in Lancing suddenly turns chilly, you don’t have time to wait for a distant call center or an overbooked technician. HEP’s seasoned HVAC pros live and work right here in the community, arriving fast with the diagnostic tools and genuine parts needed to get warmth flowing again. From finicky pilot lights to unresponsive smart thermostats, we tackle every facet of heat repair with clear pricing, tidy workmanship, and the kind of courtesy you’d expect from a neighbor.
Whether your system is gas, electric, or a modern hybrid, our certified team pinpoints the fault, explains your options in plain English, and restores efficiency so you can breathe easy—and affordably—through the next cold snap. Need help now? Call, text, or book online 24/7 and feel why Lancing households have trusted HEP for decades. Quick response, lasting comfort—that’s the HEP promise.
FAQs
What types of heating systems do you repair in Lancing?
Our engineers are trained to diagnose and repair a wide range of residential and light-commercial heating equipment, including gas and oil boilers, electric furnaces, heat pumps (air-source and ground-source), combination boiler/central-heating systems, and ductless mini-splits. If your property uses a less common system—such as storage heaters or underfloor hydronic heating—just let us know, and we will confirm the availability of parts before scheduling your visit.
How quickly can you respond to an emergency heating breakdown?
We run a dedicated 24/7 emergency line for Lancing and the surrounding villages. Calls received before 3 pm are usually attended the same day, often within 2–4 hours. Out-of-hours requests are triaged by severity: loss of heat in vulnerable households (elderly, young children, medical needs) is prioritised. Our vans are stocked with the most frequently used spares, allowing us to complete 80 % of repairs in a single visit.
Do you provide any guarantee on your heat repair work?
Yes. All labour is covered by a 12-month workmanship guarantee. Manufacturer parts we install carry their own warranties—typically one year, but some brands offer up to five years on major components. If the same fault reoccurs within our guarantee period, we will return and fix it without any additional labour charge.
How much does a typical heat repair cost?
Costs vary with the complexity of the fault, parts required, and system accessibility. Our transparent pricing structure is: • Call-out & diagnostic (weekday, 8 am–6 pm): £79 + VAT • Evening/weekend call-out: £109 + VAT • Labour rate after diagnosis: £59 + VAT per 30 min (most fixes take 30–90 min) • Parts: charged at trade cost plus 15 % handling. Once we identify the issue, we give you a fixed written quote before proceeding so there are no surprises.
Can you service and repair older or discontinued heating units?
In many cases, yes. Our team has access to an extensive supplier network for legacy components, and we maintain a database of service manuals dating back 25+ years. However, if parts are obsolete or safety regulations have changed since the unit was installed, we will advise whether repair is still viable or if a replacement would be more cost-effective and compliant with current standards.
What signs indicate my heating system needs professional repair rather than routine maintenance?
Warning signs include: • No heat or fluctuating temperatures despite thermostat settings. • Unusual noises—banging, whistling, or grinding. • Persistent pilot-light outages or ignition failures. • Sharp increases in energy bills without a change in usage. • Frequent cycling on and off, or blower running continuously. • Visible leaks, rust, or scorch marks around the unit. If you experience any of these, switch off the system if safe to do so and call our Lancing office. Prompt attention prevents minor issues from escalating into costly breakdowns.