Emergency Repairs
Emergency Repairs | Electrical | Lancing
When the lights go out or a fuse suddenly blows in the middle of the night, HEP’s emergency team races across Lancing to get life flowing again. Our certified engineers arrive fully equipped to diagnose faults, replace damaged wiring, and restore power with minimal disruption, whether it’s a family home, bustling café, or busy workshop. We work around the clock because failures don’t keep office hours—so neither do we.
From storm-damaged circuits to tripped consumer units, every call is treated as urgent and every fix is carried out to the highest electrical safety standards. Transparent pricing, real-time ETAs, and tidy workmanship come as standard; peace of mind comes free. When you need rapid, reliable help, HEP is only one call—and a few streets—away.
FAQs
What is considered an electrical emergency and when should I call you?
An electrical emergency is any situation that poses an immediate risk of electric shock, fire, or significant disruption to essential power. Typical examples include smoking or sparking outlets, frequently tripping circuit-breakers, total power loss in parts of the property, burning smells from wiring or fuse boxes, or water coming into contact with electrical fixtures. If you notice any of these issues—or anything else that feels unsafe—turn off the mains supply if it is safe to do so and call our 24-hour emergency line right away.
How quickly can an emergency electrician reach my home or business in Lancing?
We are based locally in West Sussex, so our on-call engineers can usually be at any address in Lancing within 30–60 minutes, traffic permitting. Calls are dispatched immediately to the nearest qualified electrician using GPS tracking. We prioritise cases involving potential fire or shock hazards, but every emergency request is treated as urgent and attended as fast as possible.
Are your emergency electricians fully qualified and insured?
Yes. Every electrician we send is NICEIC-approved, City & Guilds qualified, and compliant with the latest BS 7671 wiring regulations. We hold £5 million public liability insurance and £10 million employer’s liability insurance for complete peace of mind. All work is certified where required, and we issue safety certificates after repairs that affect fixed wiring.
Do you charge a call-out fee for night, weekend, or bank-holiday emergencies?
We operate a transparent pricing policy. There is a fixed call-out charge that covers the first hour on site, which varies slightly for out-of-hours attendance (evenings, weekends, and bank holidays). Before dispatching an engineer, our dispatcher will confirm the exact rate and any likely parts costs. Once the fault is diagnosed, you will receive a no-obligation quotation for any additional work before we proceed.
Can you handle both domestic and commercial emergency repairs?
Absolutely. Our team has experience with domestic properties, retail units, offices, industrial premises, and hospitality venues. Whether it’s a blown three-phase board in a warehouse or a failed RCD in a terraced house, we carry the tools and replacement parts needed for most first-time fixes. If a specialist component is required, we will perform a temporary make-safe and return promptly with the correct part.
What safety steps should I take while waiting for the electrician to arrive?
If it is safe, isolate the affected circuit or switch off the main consumer-unit to remove power from the property. Keep clear of any damp or smoky areas and never touch exposed wires. Do not attempt DIY repairs; this can worsen the hazard. Ensure pets and children stay away from the fault location. If you smell burning or see flames, evacuate immediately and call 999 to alert the fire service before contacting us.