Experienced Technicians
Experienced Technicians | Electrical Repair | Electrical | Lancing
When lights flicker, circuits trip or the power simply won’t stay on, HEP’s seasoned technicians are ready to step in across Lancing and the surrounding coastline. With decades of collective know-how, our team diagnoses faults fast, arriving with fully stocked vans and the latest testing equipment so most jobs can be fixed on the first visit. Every solution is tailored to your home or business, upholding the highest safety standards while keeping disruption to a minimum—because we know you’d rather get back to living, working and relaxing than worrying about wiring.
From urgent electrical repair after a late-night outage to planned upgrades of consumer units, sockets and lighting, we handle every task with the same meticulous care. We’ll explain what went wrong in plain English, provide transparent pricing before we lift a tool, and leave the workspace spotless once power is flowing reliably again. Choose HEP in Lancing and plug into prompt service, expert craftsmanship and the peace of mind that comes from trusting true professionals.
FAQs
What types of electrical repairs do your technicians handle in Lancing?
Our experienced electricians can diagnose and repair everything from tripping circuits and faulty sockets to lighting failures, damaged wiring, consumer-unit issues, immersion-heater faults, and appliance connection problems. We also carry out partial and full rewires, earthing upgrades, surge-protection installation, and fault-finding on three-phase systems for commercial premises.
Are your electricians in Lancing fully qualified and insured?
Yes. Every technician is City & Guilds-qualified, Part-P registered, and holds an ECS (Electrotechnical Certification Scheme) card. We are NICEIC Approved Contractors, which means our work is audited annually and backed by the NICEIC Platinum Promise. Public liability insurance of £5 million and professional indemnity cover are in place for your complete peace of mind.
How quickly can you respond to an electrical emergency in the Lancing area?
For most call-outs within Lancing and the surrounding BN15 postcode, we aim to have a technician on site within 60–90 minutes, 24 hours a day, 7 days a week. Out-of-hours and weekend response times are the same, subject to traffic and workload. Phone lines are staffed around the clock, so you will always reach a real person who can dispatch an engineer immediately.
Do you offer fixed-price quotations or hourly rates?
For many common repairs—such as replacing a faulty socket, fitting a new light fitting, or swapping a breaker— we provide a transparent fixed price that includes labour and standard materials. For more complex fault-finding or multi-circuit issues, we charge an hourly rate with a one-hour minimum and bill in 15-minute increments thereafter. All costs are agreed with you before any work starts, and there are no hidden call-out fees.
Can you issue safety certificates after completing repair work?
Absolutely. Upon completion of any notifiable work, we provide an Electrical Installation Certificate (EIC) or Minor Electrical Installation Works Certificate (MEIWC) as required by BS 7671. For landlords and letting agents, we can carry out and supply EICR (Electrical Installation Condition Report) testing at the same visit if requested, ensuring full compliance with current rental regulations.
What should I do if my consumer unit keeps tripping before your technician arrives?
First, switch off and unplug appliances in the affected circuit to see if the breaker resets—often a faulty device is the cause. If the breaker or RCD will not stay on, leave it off to prevent overheating. Do not attempt DIY repairs on the consumer unit. Make sure essential areas are safely lit with battery lights or torches, and keep fridge and freezer doors closed to retain cold. Then call us immediately; we will prioritise your visit and talk you through any other safety steps over the phone while help is on the way.