Skilled Technicians
Skilled Technicians | Drain Opening | Plumbing | Lancing
When water backs up and your home or business in Lancing grinds to a messy halt, HEP’s skilled technicians arrive fast with the tools, talent, and determination to get everything flowing again. Our local specialists combine years of experience with state-of-the-art jetting, CCTV inspection, and eco-friendly treatments to deliver prompt, fuss-free drain opening that keeps disruption to a minimum and protects your plumbing for the long haul.
From 24/7 emergency call-outs to scheduled maintenance, you can count on upfront pricing, clear communication, and a satisfaction guarantee that’s as solid as our workmanship. Reach out today and discover why neighbours across Lancing trust HEP’s friendly pros for reliable, cost-effective drain opening—day or night, rain or shine.
FAQs
What types of drain problems can your Lancing technicians handle?
Our trained plumbers can tackle everything from slow-running kitchen sinks and blocked bathroom wastes to main sewer line obstructions. We routinely clear grease build-ups, food debris, hair clogs, root intrusions, and scale deposits in residential, commercial, and light-industrial pipework. If water isn’t flowing freely, we have the tools and expertise to restore it.
How fast can you attend an emergency drain blockage?
Because our team is based in and around Lancing, we provide a genuine local rapid-response service. For urgent blockages, we aim to be on site within 60 minutes of your call, 24 hours a day, 7 days a week—including weekends and bank holidays. Our vans are fully stocked, so most drains are cleared on the first visit without a return appointment.
What techniques do you use to open stubborn drains?
We start with a visual inspection and, when necessary, deploy HD CCTV cameras to pinpoint the blockage’s location and cause. Depending on what we find, we may use: • High-pressure water jetting to cut through grease, roots, and mineral scale • Motorised mechanical augers (drain snakes) for compacted waste • Enzyme or bio-friendly cleaning agents for organic build-up • Specialist root-cutting heads for tree root ingress • Vacuum extraction for flooded pits and interceptors. These methods are safe for most pipe materials and comply with UK Water Regulations.
Will your drain-clearing process damage older or fragile pipes?
Before any work begins, we assess pipe material, age, and condition. CCTV inspection lets us determine whether joints are loose, clayware is cracked, or plastic is distorted. We then select the least invasive method—often low-pressure jetting or gentle rodding. If we believe standard clearing could cause harm, we’ll discuss alternative solutions or repair options in advance, so you stay fully informed and in control.
Do you guarantee a clean, disruption-free service?
Yes. Our technicians wear protective shoe covers, lay down dust sheets, and use splash guards to keep your property tidy. Wastewater is contained and removed, leaving no mess behind. All work is carried out under strict health & safety protocols, and we provide a written guarantee: if the same drain re-blocks within 30 days under normal use, we’ll return and clear it free of charge.
How can I prevent future blockages after you’ve cleared the drain?
We’ll give you tailored aftercare advice, but general best practices include: • Keep fats, oils, and coffee grounds out of kitchen sinks; dispose in a sealed container. • Fit hair catchers in baths and showers and empty them regularly. • Flush only the 3 P’s—pee, poo, and (toilet) paper—never wipes or sanitary items. • Run hot water with a mild detergent weekly to disperse soap scum. • Schedule an annual CCTV drain inspection or jet-wash to remove early build-ups. • Trim trees or shrubs whose roots might invade underground pipes. Following these steps will greatly reduce the risk of another blockage.