Routine Maintenance
Routine Maintenance | Commercial Plumbing | Plumbing | Lancing
From bustling warehouses on Chartwell Road to high-street cafés near the station, Lancing businesses rely on HEP to keep water, waste and heating systems running smoothly. Our team specialises in routine maintenance that spots issues long before they disrupt trade, combining meticulous inspections with digital reporting so you always know the status of your vital pipework, pumps and appliances. With fully stocked vans and locally based engineers, we resolve most jobs on the first visit, saving you time, stress and money.
Because downtime costs money, we arrange maintenance visits outside peak hours and guarantee rapid response if an emergency strikes. Clients enjoy tailored service plans, priority call-outs and transparent pricing—no hidden surprises, just dependable expertise backed by decades of experience in commercial plumbing across Sussex.
Whether you manage a single retail unit or a multi-site operation, HEP’s proactive approach keeps your staff comfortable, your customers happy and your compliance boxes ticked. Talk to our friendly team today and discover how effortless protecting your business infrastructure can be.
FAQs
What does routine commercial plumbing maintenance include?
Our routine maintenance service covers a complete health check of your building’s pipework, fixtures and water-using appliances. We inspect and clean strainers, traps, pumps and valves; test water pressure and temperature; flush water heaters; check for hidden leaks with acoustic and thermal equipment; clear minor blockages in drains; calibrate backflow prevention devices; and document every finding so you have a full compliance trail.
How often should we schedule maintenance for our commercial plumbing system?
Most businesses in Lancing benefit from a planned visit every 6–12 months, but the exact frequency depends on the size of the premises, the age of the plumbing and the intensity of water usage. Food outlets, care homes and multi-storey offices usually need two visits per year, whereas low-occupancy warehouses can often be safely checked once a year. We’ll assess your site and recommend a schedule that meets legal standards and keeps costs predictable.
Why is preventative maintenance important for my business in Lancing?
Proactive upkeep avoids expensive downtime, water damage and emergency call-outs. A leaking pipe or failed valve can halt production, affect hygiene ratings or even breach health-and-safety law. Regular inspections also ensure you comply with Water Supply (Water Fittings) Regulations, Legionella control guidance (ACoP L8) and insurance requirements. In short, routine maintenance protects your staff, your customers and your bottom line.
Will routine maintenance disrupt my business operations?
We plan visits around your opening hours and shift patterns. Many tasks, such as valve checks or heater flushing, can be done outside peak times, and our engineers carry quiet, low-impact tools to minimise noise. Where water must be isolated, we stage the work in sections so parts of the building remain operational. Most clients report little to no interruption to daily activities.
Do you offer tailored maintenance plans for different types of commercial premises?
Yes. Whether you run a restaurant on North Road, a retail unit in Lancing Business Park or a school near the seafront, we customise the scope, frequency and reporting format to suit the property’s usage and compliance needs. You’ll receive a single point of contact, transparent pricing and a digital logbook that tracks every visit, recommendation and remedial action.
How quickly can you respond to unexpected issues discovered during maintenance?
If our engineer uncovers a fault that needs urgent attention—such as a burst pipe or failing pump—we can escalate the job to our 24/7 emergency team immediately. Most critical repairs in Lancing are attended within two hours, and our vans carry common commercial-grade parts so we can usually fix the problem on the first visit. Non-urgent issues are scheduled at a time that best suits your workflow and budget.