- HEP
- Quality Workmanship
Quality Workmanship
Quality Workmanship | Commercial Plumbing | Plumbing | Lancing
From cafés on bustling North Road to warehouses along the coast, businesses in Lancing rely on HEP’s quality workmanship plumbing for reliable, code-compliant solutions that keep water flowing and doors open. Our certified engineers arrive on time, diagnose issues quickly, and use premium materials so every valve, pipe, and fixture stands up to daily commercial demands. Whether you’re planning a full fit-out, upgrading washrooms for accessibility, or chasing a mystery leak that’s threatening productivity, we combine clear communication with meticulous attention to detail—so you can focus on running your business, not worrying about its plumbing.
Choosing us for your commercial plumbing needs means gaining a partner who understands the pressures of downtime and the economics of efficiency. We schedule work around your operating hours, provide upfront pricing, and back every job with a workmanship guarantee that’s as solid as our copper joints. From design and installation to preventive maintenance and emergency call-outs, HEP keeps Lancing’s businesses flowing smoothly—one expertly soldered connection at a time.
FAQs
What types of commercial properties do you service in Lancing?
We handle plumbing for a wide range of commercial premises in Lancing and the surrounding West Sussex area, including offices, retail units, restaurants, warehouses, schools, healthcare facilities, industrial plants and mixed-use developments. Whether you manage a single shopfront or a multi-site portfolio, our team can design, install, repair and maintain all necessary plumbing systems to the highest workmanship standards.
Are your plumbers certified and insured for commercial work?
Yes. Every engineer on our team holds NVQ Level 2 or 3 plumbing qualifications, is Gas Safe and WRAS registered, and carries full public liability and employer’s liability insurance. We also maintain DBS checks for staff who work in schools or care settings. These credentials ensure your commercial project in Lancing complies with current UK regulations and is completed safely and professionally.
How quickly can you respond to emergency plumbing issues?
We operate a 24/7 emergency call-out service exclusively for local businesses. Because our depot is based in Lancing, our on-call engineers can typically be on site within 60 minutes for most urgent situations such as burst pipes, major leaks or boiler breakdowns. All vans are stocked with common commercial-grade parts so we can resolve the majority of issues during the first visit and minimise downtime.
What measures do you take to minimise disruption to my business?
We plan each job around your trading hours by offering early-morning, evening and weekend scheduling at no extra cost. Where possible, we isolate work zones, use dust sheets and noise-reducing tools, and maintain clear signage to protect staff and customers. Our engineers provide progress updates and a single point of contact so you always know what to expect, keeping your operations running smoothly.
Do you provide preventive maintenance contracts for commercial plumbing systems?
Absolutely. Regular servicing is the best way to avoid costly downtime, extend equipment lifespan and keep water bills in check. We offer tailored maintenance packages that can include scheduled inspections, water heater descaling, TMV testing, backflow prevention checks, drain jetting and full compliance reports. Plans are flexible, billed monthly or annually, and include priority response should an unexpected issue arise.
Can you help my business stay compliant with UK water regulations?
Yes. We stay up to date with all relevant legislation, including the Water Supply (Water Fittings) Regulations 1999, Legionella control guidelines (ACoP L8), and local water authority bylaws. Our compliance services cover risk assessments, installation of WRAS-approved fittings, TMV calibration, backflow prevention, and documentation preparation for health and safety audits. This ensures your Lancing premises remains legally compliant and avoids potential fines or closures.