- HEP
- Highly Skilled Team
Highly Skilled Team
Highly Skilled Team | Commercial Plumbing | Plumbing | Lancing
From bustling industrial estates to busy high-street cafés, businesses across Lancing rely on HEP’s highly skilled team to keep water and heating systems running smoothly. Our engineers bring decades of large-scale project experience, meticulous workmanship and the latest diagnostic tech to every commercial plumbing assignment, ensuring minimal disruption and maximum compliance with current regulations. Whether you need a rapid response to an unexpected leak, a full plant-room installation or planned preventive maintenance, we deliver solutions tailored to the unique demands of your premises.
We work around your schedule, provide transparent pricing and back every job with clear certification, so you can focus on your customers while we safeguard your infrastructure. From high-efficiency boiler upgrades to complex pipework re-routing, HEP is the partner Lancing businesses trust for reliability, safety and measurable cost savings. Let our team show you how smart, responsive commercial plumbing can protect your bottom line today and future-proof your operation for tomorrow.
FAQs
What types of commercial properties do you service in Lancing?
Our team handles the full spectrum of commercial premises in and around Lancing, including offices, retail units, restaurants, pubs, schools, healthcare facilities, warehouses, industrial plants and new-build developments. Whether you run a single high-street shop or manage multiple sites across an industrial estate, we have the expertise, equipment and manpower to meet your plumbing needs.
Are your commercial plumbers fully qualified and insured?
Yes. Every engineer is City & Guilds–trained, Gas Safe and Water Regulations accredited, and undergoes regular health & safety training. We hold public liability insurance up to £10 million and employer’s liability insurance, so your business, staff and visitors are fully protected while we work on site.
Do you provide 24/7 emergency plumbing services for businesses?
Absolutely. Our dedicated emergency line operates 24 hours a day, 365 days a year. Because our vans are strategically stationed around West Sussex, we can usually reach Lancing sites within 60 minutes. From burst mains and major leaks to blocked drains and failed water heaters, our rapid-response team will diagnose the fault, make it safe and carry out permanent repairs with minimal disruption.
What preventative maintenance packages can you offer?
Proactive maintenance prevents unexpected downtime and costly repairs. We tailor service contracts that can include annual or bi-annual pipework inspections, CCTV drain surveys, TMV and RPZ valve testing, back-flow prevention checks, water quality sampling, water heater servicing and legionella risk assessments. You choose the frequency and scope, and we supply detailed reports for your compliance records.
How do you minimise disruption to our daily operations?
We plan every job around your schedule—early mornings, evenings or weekend call-outs are available at no extra charge. Our engineers arrive with fully stocked vans, allowing most repairs to be completed in a single visit. Where larger works are required, we isolate sections of the system to keep your business running and provide clear signage to maintain staff and customer safety.
Do you offer free quotations and how does your pricing work?
Yes, we provide a free site survey and a no-obligation, itemised quotation. For straightforward repairs we offer an hourly rate with a one-hour minimum; for larger projects we supply a fixed price covering labour, materials and disposal costs. Once approved, the quoted price is locked in—no hidden extras, guaranteed.