- HEP
- Complex Installations
Complex Installations
Complex Installations | Commercial Plumbing | Plumbing | Lancing
From bustling retail hubs on the seafront to emerging tech parks on the A27 corridor, HEP keeps Lancing’s businesses flowing with precision-engineered commercial plumbing solutions. Our certified engineers thrive on intricate pipework layouts, high-capacity plant rooms and intelligent control systems, delivering installations that meet the strictest building regs without sacrificing speed or style. Every valve, pump and sensor is selected for performance and longevity, then fitted with meticulous attention to detail so your operation can open on schedule and run at full tilt.
We collaborate closely with architects, contractors and facilities teams, translating complex schematics into practical, future-proof networks that minimise water waste and energy costs. Emergency call-outs, scheduled maintenance and compliance testing are all part of the package, ensuring you’re supported long after the final pressure test. Choose HEP for a partner who understands how vital flawless plumbing is to productivity—and who’s ready to keep your commercial ambitions flowing smoothly in Lancing and beyond.
FAQs
What kinds of complex commercial plumbing installations do you handle in Lancing?
We specialise in designing and installing plumbing systems for a wide range of commercial environments, including multi-storey office blocks, retail parks, industrial units, healthcare facilities, schools, restaurants, and mixed-use developments. Our team is trained to integrate high-capacity water supply lines, boosted cold-water systems, multi-zone hot-water generation, dedicated process pipework, and specialist drainage solutions that meet the demands of high-occupancy or process-driven buildings.
How do you ensure compliance with UK regulations and local bylaws?
All of our engineers are Gas Safe & WRAS approved and work to Water Supply (Water Fittings) Regulations 1999, Building Regulations Part G & H, and relevant BS EN standards. Before work begins, we carry out a full design review with Lancing’s local water authority and building control to obtain the necessary consents. On completion, you receive a comprehensive O&M manual, test certificates, and photographic evidence that demonstrates full compliance for insurance and hand-over purposes.
Can you work around business hours to minimise disruption?
Yes. We routinely schedule phased installations, night shifts, and weekend works to keep your operations running. For critical facilities such as hospitals or 24-hour production sites, we use temporary bypass piping and isolation valves to maintain continuous water supply and drainage while upgrades are carried out. A detailed method statement and risk assessment is supplied in advance so you know exactly which areas will be affected and when.
What is your process for large-scale plant-room refurbishments?
1. Initial site survey and 3D laser scanning to capture existing services. 2. Detailed CAD/BIM design showing new boilers, plate heat exchangers, pumps, pressurisation units, and pipe routes. 3. Off-site prefabrication of pipe modules and skid-mounted plant to reduce on-site welding. 4. Just-in-time delivery, cranage, and installation by our IPAF-certified engineers. 5. Hydrostatic pressure testing, chemical flushing, and water quality sampling. 6. Commissioning, controls integration, client training, and final sign-off.
How quickly can you respond to an emergency in Lancing?
Our commercial rapid-response team is based less than 15 minutes from central Lancing. We guarantee a two-hour on-site response for critical leaks, pump failures, or blocked mains within BN15 postcodes, 24 / 7 / 365. Vans carry press fittings, MDPE, copper, steel, and drainage spares up to 150 mm, enabling us to implement a permanent repair on the first visit in over 80 % of call-outs.
Do you offer ongoing maintenance contracts and what do they include?
Yes. Our Planned Preventative Maintenance (PPM) packages are tailored to each facility’s risk profile and can include: quarterly valve exercises, annual TMV calibration, calorifier inspections, backflow prevention testing, water hygiene sampling, CCTV drain surveys, and asset-condition reporting. Clients receive a cloud-based logbook with real-time service history, upcoming task reminders, and compliance documentation, helping you meet Legionella control and insurance requirements while extending the life of your plumbing assets.