- HEP
- Commercial Plumbing Solutions
Commercial Plumbing Solutions
Commercial Plumbing Solutions | Commercial Plumbing | Plumbing | Lancing
Keeping businesses in Lancing running smoothly takes more than reliable staff and loyal customers—it demands pipework and water systems that never miss a beat. HEP’s team specialises in commercial plumbing that minimises downtime and maximises efficiency, whether you manage a bustling café on North Road or a large industrial unit on the business park. From design and installation of high-capacity hot-water systems to emergency leak repairs at 2 a.m., our certified engineers arrive with the latest diagnostic tech, fully stocked vans, and a commitment to tidy, disruption-free workmanship.
Because every minute of lost productivity costs money, we offer rapid response contracts, tailored maintenance schedules, and clear, upfront pricing that keeps budgeting simple. Safety regulations, Legionella compliance, backflow prevention, water-saving upgrades—whatever your priority, HEP turns it into a seamless, stress-free project backed by local knowledge and a nationwide supply network. Put simply, we keep the water flowing so you can keep your business growing.
FAQs
What types of commercial properties do you service in Lancing?
We work with the full spectrum of commercial clients in Lancing and the wider West Sussex area, including offices, restaurants, industrial units, retail parks, schools, healthcare facilities, hotels, and mixed-use developments. Whether you manage a single high-street shop or a multi-site estate, our engineers have the experience and equipment to handle everything from routine maintenance to complex plant-room installations.
Do you offer 24/7 emergency commercial plumbing support?
Yes. Commercial premises can’t afford downtime, so our on-call team is available 24 hours a day, 365 days a year. When you ring our emergency line, you speak directly to a qualified coordinator who can dispatch the nearest engineer with a fully stocked van. We aim to arrive on site in Lancing within one hour for critical issues such as major leaks, burst pipes, or boiler breakdowns.
How quickly can you reach my business in Lancing for urgent repairs?
Because our headquarters and depot are based just outside Lancing and our engineers operate from strategically located hubs across West Sussex, we guarantee a maximum 60-minute response for emergency call-outs within the BN15 postcode area. For non-urgent repairs, we can schedule a same-day visit or arrange a time that best minimises disruption to your trading hours.
Are your engineers qualified to work on gas and water installations?
Absolutely. All of our commercial plumbers are Gas Safe and WRAS certified, hold up-to-date CSCS cards, and undergo continuous training in the latest water regulations and health-and-safety standards. We also carry £10 million public liability insurance, giving you complete peace of mind that every job—from gas-fired water heater servicing to large-bore pipework replacement—is performed safely and compliantly.
Can you provide planned preventative maintenance (PPM) contracts?
Yes. We design bespoke PPM schedules that fit your operational needs and statutory obligations. A typical contract can include annual backflow prevention tests, quarterly water-heater inspections, TMV calibration, pump servicing, and drain line CCTV surveys. Regular maintenance not only keeps you compliant with HSE and building-insurance requirements but also reduces unexpected downtime and costly emergency repairs.
How do you price commercial plumbing projects and provide quotes?
For straightforward repair jobs we offer transparent hourly rates with no hidden call-out fees. Larger projects—such as full washroom refurbishments or plant-room upgrades—are surveyed free of charge by a senior estimator who provides a fixed-price proposal within 48 hours. Every quote is fully itemised, covering labour, materials, and any required permits, so you can easily compare costs and make informed budgeting decisions.