Personalized Service
Personalized Service | Ventilation and Air Quality | Heating and Air Conditioning | Lake City
When Lake City’s humidity creeps in or winter’s chill settles over the foothills, HEP’s team is ready with a personalized approach that makes your home feel tailor-made for comfort. Our NATE-certified technicians don’t just swap out filters and tweak thermostats—they listen to how you live, study the quirks of your ductwork, and design solutions that fit your routine, your budget, and every corner of your house.
That attention to detail is especially powerful when it comes to ventilation and air quality. From hospital-grade filtration and UV germicidal lights to balanced fresh-air systems that quietly whisk away stale air, we fine-tune each component so you breathe cleaner, healthier air year-round. If you’re ready to kick allergens to the curb, tame excess moisture, and trim energy costs in one smart move, HEP is only a call or click away—bringing five-star comfort to every neighborhood in Lake City.
FAQs
What heating, cooling, and ventilation services do you provide in Lake City?
We offer complete HVAC solutions, including furnace and heat-pump installation, air-conditioner replacement, seasonal tune-ups, ductwork cleaning, whole-house ventilation upgrades, and indoor air-quality products such as high-MERV filters, UV germicidal lights, and humidification control. All work is performed by locally licensed technicians who understand Lake City’s humid subtropical climate and the codes that govern Alachua and Columbia counties.
How often should I have my HVAC system serviced?
For Lake City homes, we recommend professional maintenance twice a year—once in the spring before the cooling season and once in the fall before heating season. Bi-annual tune-ups keep warranties valid, boost efficiency by up to 20 %, and help us spot issues like coil corrosion or blower-motor wear before they cause a breakdown during our hottest or coldest months.
What signs indicate my indoor air quality needs improvement?
If you notice persistent dust, stale or musty odors, allergy or asthma flare-ups, visible mold around vents, or excessive humidity (over 60 % RH) even when your AC is running, your indoor air quality is likely compromised. Our technicians can perform a particulate and VOC test on-site, then recommend targeted solutions: high-efficiency filtration, mechanical ventilation, air scrubbers, or whole-home dehumidifiers.
Which ventilation upgrades can improve comfort and energy efficiency?
Energy-recovery ventilators (ERVs) exchange stale indoor air with fresh outdoor air while transferring heat and moisture, making them ideal for Lake City’s muggy summers. For renovations or tight new builds, we can also install ducted supply fans with variable-speed motors or balanced HRV systems that meet current Florida Building Code requirements while lowering cooling loads up to 15 %.
Do you offer 24/7 emergency HVAC repair, and what areas do you cover?
Yes. Our emergency response team is on call around the clock, including weekends and holidays. We dispatch from Lake City and reach most addresses in Columbia, Suwannee, Gilchrist, and northern Alachua counties within 90 minutes. Service vans are stocked with common parts so we can resolve most no-cool/no-heat situations in a single visit.
Are rebates or financing available for new high-efficiency systems?
Absolutely. We partner with utility providers like Florida Power & Light and Duke Energy to secure rebates of $150–$1,000 on select ENERGY STAR® heat pumps and smart thermostats. In addition, we offer 0 % APR financing for up to 60 months (with approved credit) and will file all paperwork for federal tax credits worth up to 30 % of the installed cost on qualifying systems and IAQ equipment.