Year-round Comfort

HEPYear-round Comfort

Year-round Comfort | Ventilation and Air Quality | Heating and Air Conditioning | La Follette

La Follette’s seasons can swing from humid summers to crisp, chilly winters, but HEP keeps comfort consistent no matter what the forecast says. Our certified technicians design, install, and maintain high-efficiency heating and cooling systems that balance temperature, humidity, and energy savings—so your home feels just right 365 days a year. Whether it’s a whisper-quiet heat pump, a smart thermostat upgrade, or a same-day furnace repair, we arrive on time, clean up after ourselves, and back every job with a satisfaction guarantee.

Beyond climate control, we specialize in ventilation and air quality solutions that make every breath safer and fresher. From whole-home air purifiers and UV lights that neutralize airborne contaminants to custom ductwork that whisks away stale air, HEP targets the unseen pollutants that cause allergies, odors, and energy waste. Let us help you create a healthier, more comfortable living space—because great air isn’t a luxury, it’s a promise.

FAQs

What HVAC challenges are unique to La Follette’s climate, and how does your equipment handle them year-round?

La Follette sees hot, humid summers that can top 90 °F and winters that regularly dip below freezing. High humidity encourages mold, while rapid temperature swings strain equipment. Our systems are selected and sized specifically for the Cumberland Plateau’s mixed-humid zone. Variable-speed heat pumps and furnaces automatically adjust output to match outdoor conditions, removing excess moisture in summer and delivering steady, efficient heat in winter without short-cycling. Paired with properly balanced ductwork and a programmable thermostat, you get even temperatures and healthier air 12 months a year.

How often should I have my heating, cooling, and indoor air-quality equipment serviced?

For most homes we recommend two tune-ups a year—one in early spring for the air conditioner or heat pump’s cooling mode, and another in early fall for the furnace or heat-pump heating mode. During each visit our technicians clean coils, tighten electrical connections, check refrigerant charge, test safety controls, and change or clean filters. If you have add-ons like a whole-home dehumidifier, ERV, or UV purifier, we’ll inspect those at the same time. Regular maintenance keeps efficiency high, prevents 80 % of breakdowns, and protects manufacturer warranties.

What ventilation options can help reduce humidity, odors, and allergens in my East Tennessee home?

Because today’s homes are tightly sealed for efficiency, we install mechanical ventilation to bring in fresh outdoor air without sacrificing comfort. Energy-recovery ventilators (ERVs) are popular here—they exchange stale indoor air with fresh air while transferring heat and moisture so you don’t lose conditioned energy. For basements or crawl spaces prone to dampness, we add dedicated dehumidifiers tied into the ductwork. High-MERV or HEPA filtration, UV lights, and bipolar ionization can be layered in to capture pollen, dust, and biological contaminants that are common in our region.

Can a single high-efficiency heat pump really keep me comfortable through both hot summers and chilly winters?

Yes. Modern dual-fuel and cold-climate heat pumps operate efficiently down to 5 °F or below, covering more than 85 % of La Follette’s winter hours. In extreme cold, an auxiliary gas furnace or electric strip heat kicks in automatically. During summer, the same system reverses to deliver powerful, dehumidifying cooling at SEER2 ratings up to 20, often cutting energy costs by 30–40 %. The result is one quiet system that handles all seasons with fewer components to maintain.

How do smart thermostats and zoning improve comfort and lower utility bills in La Follette homes?

Smart thermostats learn your schedule, adjust setpoints automatically, and provide remote control via phone or voice assistant. When coupled with motorized dampers, we can create up to four independent zones—upstairs, downstairs, bedrooms, or finished basements—each with its own temperature sensor. That means you aren’t over-cooling unoccupied areas in August or overheating guest rooms in January. Homeowners typically see 10-15 % savings and far fewer hot-and-cold spots.

Are there financing or rebate programs available if I upgrade my HVAC or indoor air-quality equipment?

Absolutely. We partner with TVA’s EnergyRight program, which offers rebates for high-efficiency heat pumps, dual-fuel systems, and advanced thermostats installed in Campbell County. In addition, federal tax credits under the Inflation Reduction Act cover up to 30 % of qualifying heat pumps, air-sealing, and ventilation improvements (capped amounts apply). We also offer 0 % APR financing for 12–18 months on approved credit, plus longer-term low-interest plans so you can spread the investment over manageable monthly payments.

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