- HEP
- Plumbing Systems
Plumbing Systems
Plumbing Systems | Plumbing | La Follette
When homes and businesses in La Follette need dependable plumbing solutions, they turn to the seasoned pros at HEP. From the first phone call to the final pressure test, our licensed technicians bring fast response times, up-front pricing, and a you-first attitude that’s earned five-star reviews all over Campbell County. We tackle everything—pin-hole leaks, water-heater woes, sewer line backups, and full bathroom remodels—using the latest diagnostic tech and top-quality parts, so you can relax knowing your water is flowing safely and efficiently.
Because surprises don’t keep office hours, our team is on call 24/7 for emergencies, backed by a fleet of fully stocked trucks that arrive ready to solve the problem on the first visit. Whether you’re restoring an older mountain cabin or upgrading a bustling commercial space, HEP combines local know-how with industry-leading warranties to deliver plumbing craftsmanship that lasts. Choose the neighbors who care as much about your property as you do—choose HEP.
FAQs
What plumbing services do you offer in La Follette?
Our licensed plumbers handle everything from routine maintenance to full system replacements. Services include leak detection and repair, drain cleaning, sewer line video inspections, water-heater installation and repair (tank and tankless), fixture upgrades, pipe repiping, gas-line work, backflow prevention, and 24/7 emergency service. Whether you have a clogged kitchen sink or need a complete plumbing system for new construction, we have the expertise and equipment to do the job right.
How quickly can you respond to emergency plumbing issues in Campbell County?
We provide true 24/7 emergency service to all of Campbell County, including La Follette, Jacksboro, Caryville, and the Norris Lake area. Calls received after hours are routed to an on-call technician who can usually be at your door within 60–90 minutes. Our trucks are fully stocked, allowing most emergencies—burst pipes, overflowing toilets, failed water heaters—to be resolved in a single visit.
Are you familiar with La Follette’s local plumbing codes and permit requirements?
Yes. Our team works closely with the City of La Follette Building & Codes Department and follows the 2018 International Plumbing Code as adopted by Tennessee. We pull all required permits, schedule inspections, and make sure every installation—from water-heater replacements to new sewer laterals—meets or exceeds local standards. This protects your home, speeds up real-estate transactions, and avoids costly fines.
What should homeowners in La Follette do to prevent pipes from freezing during winter?
La Follette’s winter lows often drop below freezing, so exposed pipes need protection. We recommend: (1) insulating any supply lines in crawl spaces, garages, and attics with foam sleeves or fiberglass wrap; (2) disconnecting garden hoses and installing frost-proof sillcocks; (3) keeping cabinet doors open under sinks on very cold nights to allow warm air to circulate; (4) letting a trickle of water run from the farthest fixture if temperatures dip below 20 °F; and (5) sealing foundation vents and gaps where cold air enters. We also offer installation of heat-trace cables for vulnerable lines.
Do you provide water-heater installation, and which types work best with La Follette’s water conditions?
Absolutely. We install and service traditional tank, high-efficiency electric hybrid, and gas or electric tankless units. La Follette’s municipal water is moderately hard (about 5–7 grains per gallon), so we recommend either anode-rod upgrades for tank heaters or a scale-inhibiting filter for tankless systems to reduce mineral buildup. During your free on-site estimate, we size the unit for your household’s peak demand, review energy-cost comparisons, and handle all permitting and haul-away of the old heater.
Are your plumbers licensed and insured, and do you guarantee your work?
Yes. Every technician holds a Tennessee Limited Licensed Plumber (LLP) or Journeyman/ Master Plumber license and undergoes background checks and ongoing training. Our company carries $2 million in general liability insurance and full workers’ compensation coverage. We back our labor with a written 1-year warranty on repairs and up to 10 years on qualifying installations, plus the manufacturer’s warranty on all parts and equipment.