Experienced Professionals
Experienced Professionals | Plumbing | La Follette
From burst pipes at midnight to meticulous remodels that re-imagine your bathroom oasis, HEP’s seasoned team brings decades of plumbing expertise to every address in La Follette. Our licensed professionals arrive in fully stocked trucks, diagnose issues fast, and explain solutions in plain language, so you feel confident before a single wrench turns.
Count on friendly, drug-tested technicians for precision leak detection, tankless water heater upgrades, sewer camera inspections, and whole-home repiping—plus 24/7 emergency response when minutes matter. Up-front pricing, iron-clad warranties, and a commitment to leaving your space cleaner than we found it make HEP the trusted partner your home (and schedule) deserves. Call today and discover why your neighbors keep our number on speed dial.
FAQs
What plumbing services do your experienced professionals offer in La Follette?
Our team provides comprehensive residential and light-commercial plumbing solutions, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line inspection and replacement, fixture upgrades, backflow prevention, and whole-house repiping. Because our plumbers average more than 15 years of field experience, they can quickly diagnose complex problems and complete code-compliant repairs or installations in one visit whenever possible.
Are you licensed and insured to perform plumbing work in Tennessee?
Yes. Every plumber on our crew carries a Tennessee Journeyman or Master Plumbing license, and our company maintains full general liability and workers’ compensation insurance. This protects you from unexpected costs and confirms that all work meets or exceeds state and local building codes for Campbell County and the City of La Follette.
How quickly can you respond to an emergency plumbing call in La Follette?
We provide 24-hour emergency service, 365 days a year. Because our dispatch center is located inside La Follette city limits, we can usually have a fully stocked service truck at your door within 60 minutes of your call. For less urgent issues, we offer same-day or next-day appointments to accommodate your schedule.
What are your rates, and do you provide up-front estimates?
For standard service calls during regular business hours, we charge a modest dispatch fee that is waived if you approve the repair. All jobs are priced by the task, not by the hour, so you know the exact cost before work begins. After assessing the situation, your plumber will present a written estimate that includes parts, labor, and sales tax. There are no hidden fees, and we accept cash, major credit cards, and financing for larger projects.
Do you offer warranties or guarantees on your plumbing repairs and installations?
Absolutely. All repairs come with a one-year workmanship warranty, and most manufacturer parts we install—such as water heaters, faucets, and pumps—carry warranties ranging from three to ten years. If a problem arises within the warranty period, we will return promptly to correct it at no additional charge. We also guarantee that every installation meets current plumbing codes and manufacturer specifications.
How can I maintain my plumbing system to prevent future issues?
Regular maintenance saves money and extends the life of your plumbing. We recommend scheduling an annual inspection that includes checking water pressure, testing shut-off valves, flushing the water heater to remove sediment, inspecting supply lines for wear, and running a camera through any slow drains. Avoid chemical drain cleaners, insulate exposed pipes before winter, and replace rubber washing-machine hoses with braided stainless steel. Our team offers an affordable maintenance plan that covers these tasks and provides priority scheduling and discounts on any needed repairs.