- HEP
- Years Of Experience
Years Of Experience
Years Of Experience | HVAC Unit Replacement | Heating and Air Conditioning | La Follette
For more than three decades, HEP has kept La Follette homes comfortable through Southern summers and mountain–cool winters. Our licensed, background-checked technicians bring a hometown work ethic to every call, combining old-fashioned courtesy with today’s most efficient heating and cooling technology. Thousands of local families already count on us; we’d love the chance to earn your trust next.
When an aging system starts gulping energy or refusing to start, our swift, no-pressure HVAC unit replacement service turns stress into relief. We evaluate your home’s size, insulation, and lifestyle needs, then install a perfectly matched, high-efficiency unit that lowers utility bills and raises indoor comfort. Transparent pricing, convenient financing options, and a workmanship guarantee mean you’re covered long after the installation truck pulls away—because at HEP, “Happy You’ll Be” isn’t just a slogan, it’s a promise.
FAQs
How do I know it’s time to replace my HVAC unit in La Follette rather than repair it?
A replacement is usually the smarter choice when your system is 10–15 years old, repair costs exceed 30 % of the price of a new unit, or you face repeated breakdowns that drive up utility bills. In La Follette’s hot, humid summers and chilly winters, an aging unit strains to maintain comfort, so higher energy use and uneven temperatures are clear warning signs.
What size HVAC unit do I need for my La Follette home?
Proper sizing depends on square footage, insulation, window count, ceiling height, and local climate. Our technicians perform a Manual J load calculation rather than relying on rule-of-thumb. In East Tennessee, oversizing can cause short-cycling and humidity issues, while undersizing leads to nonstop operation and higher bills. A professional load calculation ensures the new system matches your home’s true heating and cooling demand.
How long does an HVAC replacement typically take?
Most residential change-outs in La Follette are completed in one full day. We begin with removal of the old equipment, inspect and modify ductwork as needed, set the new indoor and outdoor units, charge the refrigerant, and test the system. Complex jobs involving electrical upgrades or extensive duct repairs may require a second day, but you will have a clear timeline before work starts.
Are there energy-efficient incentives or rebates available in La Follette?
Yes. Tennessee Valley Authority (TVA) offers rebates for qualifying high-efficiency heat pumps, and many utility providers provide bill credits for ENERGY STAR® units. Federal tax credits of up to 30 % (capped at $2,000) are also available for qualifying heat pumps starting in 2023 under the Inflation Reduction Act. We help you identify and file all local, state, and federal incentives to lower your upfront cost.
Will a new HVAC system really lower my energy bills?
Absolutely. Modern heat pumps and air conditioners reach SEER2 ratings of 15–20+, compared with 8–10 SEER units installed 15 years ago. Homeowners in La Follette often see 20 %–40 % savings on summer cooling and winter electric heat bills. Added benefits include improved indoor air quality, quieter operation, and stronger humidity control, especially important in our humid Appalachian climate.
Do you offer financing or maintenance plans after the replacement?
We partner with multiple lenders to provide 6-, 12-, or 60-month financing options, many with zero or low interest for qualified customers. After installation, our Comfort Club maintenance plan includes two tune-ups per year, priority scheduling, and repair discounts. Regular maintenance keeps your new warranty valid and maximizes the system’s 15- to 20-year lifespan in La Follette’s variable weather.