- HEP
- Replacement Process
Replacement Process
Replacement Process | HVAC Unit Replacement | Heating and Air Conditioning | La Follette
When your La Follette home starts feeling less than comfortable, HEP makes the journey to a new system surprisingly simple. Our seasoned technicians begin with a no-pressure evaluation, taking precise measurements and listening to your comfort concerns. From there, we recommend high-efficiency equipment tailored to your square footage and budget, walk you through transparent pricing, and schedule installation at a time that fits your routine—all while handling permits, haul-away, and post-install cleanup so you don’t lift a finger.
Throughout the HVAC unit replacement, you’ll have a single point of contact who keeps you updated, answers questions, and ensures each step meets HEP’s exacting standards. The result is a quieter, more efficient system backed by strong warranties and a local team ready 24/7 if you ever need us again. Enjoy reliable comfort, lower utility bills, and the peace of mind that comes from choosing La Follette’s trusted heating and air partner.
FAQs
When should I consider replacing my HVAC system instead of repairing it?
In La Follette’s humid subtropical climate, most residential HVAC systems last 12–15 years if they’ve been properly maintained. You should start thinking about replacement if your unit is past 10 years old and you’re seeing any of these signs: frequent or costly repairs (two or more major repairs in a season), soaring utility bills despite regular maintenance, inconsistent comfort in different rooms, or outdated refrigerant (R-22). A new system can cut energy use by 20–40 %, reduce repair headaches, and keep your comfort consistent year-round.
How long does the HVAC replacement process usually take from start to finish?
Once you approve the proposal, a typical residential change-out in the La Follette area can be completed in 1 day for a straight furnace/air-conditioner swap and 1–2 days for a heat-pump system. The overall timeline—including the site visit, load calculation, permitting, and equipment ordering—runs 5–10 business days. Commercial projects or homes that need new ductwork may extend to 1–2 weeks. We schedule every step in writing so you know exactly what happens on which day.
Do I need a permit to replace my HVAC system in La Follette, and will you handle it?
Yes. Campbell County requires a mechanical permit for any full HVAC change-out to ensure the new system is sized and installed to current code, including electrical and refrigerant safety. Our team pulls the permit on your behalf, coordinates the inspection with the county building department, and provides you with a copy for your records. Permit and inspection fees are included in your written quote—no surprise costs.
How do you determine the correct size (tonnage) for my new unit?
We perform a Manual J load calculation that factors in the square footage of your home, insulation levels, window efficiency, orientation, air infiltration, and even La Follette’s design temperatures (16 °F winter, 92 °F summer). This prevents oversizing, which causes short-cycling and humidity problems, and undersizing, which leads to high run times and discomfort. We also assess your ductwork with Manual D guidelines to be sure it can deliver the required airflow for the new equipment.
What efficiency ratings should I look for, and will I qualify for rebates or tax credits?
For our area, we recommend at least 15.2 SEER2 (or 16 SEER equivalent) for air conditioners and 8.8 HSPF2 for heat pumps to balance upfront cost and long-term savings. If you opt for ENERGY STAR certified equipment at 16+ SEER2/9 HSPF2 or a high-efficiency gas furnace (≥97 AFUE), you may be eligible for: • Federal Energy Efficient Home Improvement Tax Credit—up to $2,000 on heat pumps or $600 on furnaces/ACs • TVA rebates when available • Campbell County utility rebates for smart thermostats. We’ll supply all documentation and help you complete the paperwork.
How much will a complete HVAC replacement cost in La Follette?
Prices vary by size, efficiency, and installation complexity, but most homeowners spend $6,800–$11,500 for a full system replacement (indoor and outdoor units, new thermostat, and basic duct adjustments). High-efficiency inverter heat-pump systems or dual-fuel setups can range from $11,000–$16,000. Your written quote includes equipment, labor, permit, disposal of the old unit, and a one-year labor warranty. We offer financing plans with low monthly payments and seasonal promotions to help fit your budget.