High-performance Power Solutions
High-performance Power Solutions | Generators | Electrical | La Follette
When the lights go out in La Follette, HEP keeps homes, farms, and businesses humming with high-performance power solutions. Our meticulously engineered generators kick in within seconds, delivering steady, quiet electricity that protects everything from sensitive medical equipment to family movie nights. Backed by leading brands and rigorous in-house testing, they’re built to handle East Tennessee’s heat, humidity, and sudden storms without missing a beat.
From the first load-calculation to the final code-compliant inspection, you’ll work with HEP’s licensed electricians—not subcontractors—who size, install, and maintain your new generators for maximum fuel efficiency and minimal downtime. Remote monitoring, routine service plans, and 24/7 emergency support mean you’re never left in the dark.
Discover why La Follette trusts HEP for turnkey power resilience. Schedule a free on-site assessment today and enjoy the peace of mind that comes from always-on energy.
FAQs
What kinds of high-performance generators do you offer to La Follette customers?
We supply and install a full line of air-cooled and liquid-cooled standby generators ranging from 7 kW to 150 kW, as well as mobile towable units up to 500 kW for industrial sites. Fuel options include natural gas, LP vapor, LP liquid, and diesel, giving property owners and businesses flexibility based on their existing utilities, required runtimes, and environmental preferences. All models feature premium alternators, digital voltage regulation, and sound-attenuated enclosures for reliable, quiet operation in Campbell County’s climate.
How do I determine the correct generator size for my home or facility?
Sizing starts with a load analysis. Our technicians list every critical appliance, HVAC unit, motor and device you want backed up, calculate the starting (surge) and running wattage, then add a 20 % safety margin to handle future loads. For homes in La Follette, that usually translates to 14–26 kW units, while small businesses often need 30–60 kW. We also evaluate fuel availability, desired runtime, and budget to recommend a right-sized solution that avoids both under-sizing (nuisance trips) and over-sizing (higher purchase and fuel costs).
Do I need permits or utility approval to install a standby generator in La Follette?
Yes. Campbell County requires an electrical permit and inspection for any permanently connected generator. If you use natural gas, the La Follette Utilities Board must approve the additional gas load, and the diesel or LP tank placement must meet fire-code clearances. We handle the entire permitting process—site plan, load calculations, setback compliance—and coordinate with inspectors and the utility so your installation meets NEC, NFPA 37, and local zoning requirements.
Will my generator start automatically when the power goes out, and how fast does it restore power?
All of our standby systems ship with advanced automatic transfer switches (ATS). The ATS constantly monitors incoming utility voltage; if it senses a drop or outage, it signals the generator to start within one second and transfers the load once the engine reaches proper speed—typically 10–15 seconds total blackout time. When utility power returns, the ATS re-transfers the load seamlessly and runs the generator during a cool-down cycle to protect the engine.
What maintenance does a high-performance generator require in East Tennessee’s climate?
For residential units we recommend two service visits per year: a spring inspection before storm season and a fall inspection before winter. Each visit includes oil and filter change, spark-plug or injector check, battery load test, coolant level and belt inspection, firmware updates, and a full functional load test. Commercial and industrial units often run weekly exercise cycles and follow a more intensive quarterly or 100-hour schedule. Regular maintenance maximizes lifespan—15 to 30 years—and keeps your warranty valid.
What warranty and support do you provide after installation?
We include a 5-year parts and labor warranty on residential generators and up to 10 years of extended coverage on select commercial models. Our La Follette-based service team offers 24/7 emergency dispatch, remote monitoring that alerts us to faults in real time, and priority parts availability from regional warehouses. If a component fails under warranty, we handle the claim, order OEM parts, and perform repairs at no cost to you—so you can count on uninterrupted power and local support for the life of your system.