Customer Satisfaction
Customer Satisfaction | Garbage Disposal Repair | Plumbing | La Follette
When your sink starts to rumble or the blades just won’t budge, you don’t have time to wonder who in La Follette will pick up the wrench with a smile. HEP’s friendly, background-checked plumbers answer the call with same-day service, transparent pricing, and a 100% Satisfaction Guarantee that’s as rock-solid as the pipes we protect. From clearing minor jams to replacing worn-out motors, our technicians arrive stocked with genuine parts and the know-how to get your kitchen back to humming in one visit—so dinner plans stay intact and clean-up stays easy.
Choose HEP for garbage disposal repair and you’ll see why neighbors keep our number on the fridge. We wear shoe covers, explain every option in plain English, and back our workmanship with industry-leading warranties. Most of all, we treat your home like our own, leaving your sink spotless and your peace of mind fully restored.
FAQs
How do I know my garbage disposal needs professional repair?
Common warning signs include humming noises without grinding, repeated tripping of the reset button, water leaking from the unit or the sink flange, persistent clogs or slow drainage, and foul odors that don’t go away after cleaning. If you experience any of these issues in your La Follette home, it’s safest to shut off the disposal and call our licensed plumbers for a diagnostic before the motor burns out or a leak damages cabinetry.
What types of garbage disposal issues do you service in La Follette?
Our team handles jam removals, motor or bearing replacements, electrical and switch repairs, leaking gaskets and seals, loose mounting assemblies, drain line blockages, and excessive vibration or noise issues. We service all major disposal brands found in Campbell County homes and provide both residential and light-commercial repair.
How soon can your plumbers arrive for a garbage disposal emergency in La Follette?
For most calls placed before noon, we offer same-day service throughout La Follette, Jacksboro, and surrounding communities. After-hours or weekend emergencies are handled by our 24/7 on-call technician, who can typically be at your door within 60–90 minutes to stop leaks or restore a stuck unit.
Will you recommend repair or replacement, and how is that decided?
During our inspection we assess the age of the unit, cost and availability of parts, extent of internal damage, and whether the motor is still under manufacturer warranty. If repairs would exceed roughly 50% of the cost of a new disposal, or if the unit is over 8–10 years old, we’ll clearly explain why replacement might be more economical. Either way, the final decision is yours—no surprise upsells.
How much does garbage disposal repair typically cost, and do you provide estimates?
Most minor repairs such as jam removals or gasket replacements range from $95–$175. Motor swaps, rewiring, or extensive leak repairs can run $175–$350. We always provide a written, itemized estimate before any work begins, and we never charge a trip fee within La Follette city limits. Seniors, first responders, and military families enjoy a 10% discount.
What can I do to keep my garbage disposal running smoothly after the repair?
Run cold water before, during, and 20–30 seconds after using the disposal, feed waste gradually, and avoid fibrous foods (celery, corn husks), grease, coffee grounds, and expandable starches like pasta or rice. Monthly, grind a tray of ice cubes with a cup of rock salt to clean the grinding chamber, followed by half a lemon for freshness. If you have hard water in La Follette, consider a yearly vinegar flush to minimize mineral buildup.