Burst Pipes
Burst Pipes | Emergency Plumbing | Plumbing | La Follette
When a cold snap in La Follette turns a tiny crack into a geyser, you need more than a wrench—you need calm, capable pros who can arrive fast and stop the damage in its tracks. HEP’s licensed plumbers are on-call around the clock to locate burst pipes, shut down water flow, and restore your home’s safety before mold, ruined drywall, or skyrocketing utility bills set in. We travel with fully stocked trucks, advanced leak-detection gear, and the experience that comes from rescuing hundreds of Tennessee homes each year.
Our 24/7 emergency plumbing service means you’ll speak to a real person, get a real arrival time, and see real results, whether it’s 2 p.m. or 2 a.m. From temporary pipe patches to complete replacements and insulation upgrades that prevent future freezes, HEP does the job right the first time—backed by transparent pricing and a satisfaction guarantee. Don’t let a burst pipe flood your peace of mind; call the local team La Follette trusts to keep the water where it belongs.
FAQs
What should I do immediately if I discover a burst pipe in my La Follette home?
First, shut off your main water supply valve to stop the flow of water and limit damage. If the burst pipe is near electrical wiring or appliances, turn off electricity to the affected area for safety. Next, open nearby faucets to drain any remaining water in the lines and relieve pressure. Finally, call our 24/7 emergency plumbing line so we can dispatch a licensed technician to your property right away.
How quickly can your emergency plumbers arrive in La Follette?
Because we have on-call crews stationed throughout Campbell County, our average response time within the La Follette city limits is 60 minutes or less. During widespread weather events it can take slightly longer, but we prioritize true emergencies like active leaks, flooding, or loss of water service.
Are your burst-pipe repair services available 24/7, including weekends and holidays?
Yes. Burst pipes rarely occur at convenient times, so our dispatch center is staffed around the clock—nights, weekends, and all major holidays. You will always reach a live representative who can send a certified emergency plumber to your location immediately.
Will my homeowner’s insurance cover the cost of burst-pipe repairs?
Most standard homeowners policies cover sudden and accidental water damage from burst pipes, including cleanup and repair of affected drywall or flooring. However, exclusions may apply if the insurer deems the burst was caused by neglect (e.g., failing to heat the home in freezing weather). We will document the damage, provide detailed invoices, and, if requested, work directly with your insurance adjuster to streamline the claim.
How do you locate and repair hidden pipe bursts without tearing up my property?
We use non-invasive leak detection tools such as acoustic listening devices, infrared thermal cameras, and moisture meters to pinpoint the exact location of a hidden rupture. Once identified, we perform targeted access—cutting only a small section of drywall or concrete—to reach the pipe. After the repair, we offer full restoration services to leave your walls, floors, or ceilings looking like new.
What preventive steps can I take to reduce the risk of pipes bursting in the future?
1) Insulate exposed pipes in attics, crawl spaces, and exterior walls. 2) Keep your thermostat set to at least 55 °F during winter—even when you’re away. 3) On very cold nights, let a small trickle of water run from faucets served by vulnerable pipes. 4) Shut off and drain outdoor spigots before freezing temperatures arrive. 5) Schedule an annual plumbing inspection so we can identify aging or corroded pipes and replace them before they fail.