Certified Technicians

HEPCertified Technicians

Certified Technicians | Electrical Repair | Electrical | La Follette

When lights flicker, outlets fail, or the breaker keeps tripping, La Follette homeowners turn to HEP’s certified technicians for fast, friendly electrical repair that puts safety first. Our licensed pros arrive with fully stocked vans, transparent pricing, and a neighborly attitude—so you get the right fix the first time, whether it’s troubleshooting mysterious shorts, replacing outdated panels, or installing whole-home surge protection. We live and work right here in Campbell County, which means we’re just around the corner whenever an emergency strikes, day or night.

From meticulous code-compliant workmanship to our famous “Happy HEP” satisfaction guarantee, every service call ends with peace of mind, a clean workspace, and the confidence that your home’s power system can handle whatever life plugs in next. Schedule today and discover why La Follette trusts HEP to keep the lights on and the worries off.

FAQs

What kinds of electrical repair services do your certified technicians provide in La Follette?

Our team handles a full range of residential and light-commercial repairs, including troubleshooting power loss, replacing faulty outlets and switches, repairing or installing lighting fixtures, correcting aluminum-wire terminations, fixing or upgrading circuit breakers, surge protection installation, GFCI/AFCI protection, ceiling-fan wiring, and more. If electricity flows through it, we can diagnose and repair it safely and efficiently.

Are your electricians fully licensed and insured in Tennessee?

Yes. Every technician who visits your La Follette property holds a current Tennessee journeyman or master electrician license, meets all continuing-education requirements, and carries both liability and workers’ compensation insurance. Copies of licenses and insurance certificates are available on request for your peace of mind.

How quickly can you respond to an electrical emergency in the La Follette area?

We provide 24/7 emergency dispatch and can usually have a certified technician on site within 60–90 minutes anywhere in Campbell County. Our service vehicles are stocked with common parts so most urgent repairs—such as restoring lost power or eliminating hazardous wiring—can be completed in a single visit.

Do you offer upfront pricing and free estimates for electrical repairs?

Absolutely. After a brief on-site inspection we give you a written, itemized quote before any work begins. The price won’t change unless the project scope changes and you authorize it in writing. Routine estimate visits inside the La Follette city limits are free of charge.

Can you help upgrade my home’s electrical panel to handle increased load?

Yes. We evaluate your existing service, calculate current and future load demands, and recommend the correct panel size (typically 200 A or 400 A). Our certified technicians handle the complete upgrade—permits, utility coordination, grounding, surge protection, and final inspection—so your home is ready for modern appliances, HVAC additions, or an EV charger.

What safety standards and codes do you follow on repair projects?

All work complies with the current National Electrical Code (NEC), Tennessee State Electrical Code amendments, and any specific La Follette municipal requirements. We also follow OSHA safety guidelines, use lockout/tagout procedures, and perform insulation and continuity tests before energizing repaired circuits.

HEP
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(423) 819-7773