- HEP
- Unparalleled Comfort
Unparalleled Comfort
Unparalleled Comfort | Air Conditioning | Heating and Air Conditioning | La Follette
When La Follette heat and humidity rise, HEP brings a breath of fresh, cool relief. Our certified technicians arrive on time, listen closely to your comfort concerns, and tailor solutions that fit both your home and your budget. From precision tune-ups that squeeze every ounce of efficiency from your system to same-day repairs that restore icy airflow fast, we treat your living space as if it were our own. With transparent pricing, courteous service, and 24/7 emergency support, we’ve earned a reputation for doing the job right—right when you need it.
Whether you’re upgrading to a high-efficiency unit or simply looking to extend the life of the one you have, HEP’s unparalleled comfort heating and air conditioning expertise keeps La Follette families cool all season long. Let our team handle the details while you enjoy crisp, consistent indoor temperatures and lower energy bills—proof that true peace of mind can be just a phone call away.
FAQs
What air-conditioning services does Unparalleled Comfort Heating & Air Conditioning provide in La Follette?
We are a full-service HVAC contractor. For homeowners and small businesses in La Follette we offer new system design and installation, replacement of existing units, fast diagnostics and repairs, seasonal tune-ups, ductless mini-split solutions, indoor air-quality upgrades, thermostat upgrades, and 24/7 emergency service. Whether you need a quick refrigerant recharge or a complete high-efficiency system installed, our licensed technicians have you covered.
How fast can you respond if my air conditioner stops working?
Because summer heat and humidity can rise quickly in Campbell County, we keep fully stocked service vehicles on call day and night. During business hours we can usually be on site within a few hours, and after-hours emergencies are typically handled the same evening. Call our main number and you’ll reach a live dispatcher who will immediately route the nearest technician to your home.
Which brands of air conditioners do you install or service?
We are a factory-authorized dealer for industry leaders such as Trane and Goodman, but our technicians are trained to diagnose, repair, and maintain all major brands—including Carrier, Lennox, Rheem, York, and Daikin. If you already have equipment from another manufacturer, we can still supply OEM or high-quality aftermarket parts and honor most existing warranties.
How do I know whether my AC should be repaired or replaced?
A good rule of thumb is the “5,000 rule”: multiply the repair quote by the age of the unit. If that number exceeds $5,000, replacement generally makes more economic sense. Other indicators include frequent breakdowns, uneven cooling, rising utility bills, R-22 (Freon) refrigerant, or a SEER rating below 13. We provide a free, no-pressure assessment that includes load calculations, operating cost comparisons, and available rebates so you can make an informed decision.
Do you offer preventative maintenance plans, and what’s included?
Yes. Our Comfort Club plans include two precision tune-ups per year—one before cooling season and one before heating season. Each visit covers coil cleaning, refrigerant check, electrical and safety inspections, thermostat calibration, drain-line clearing, filter replacement, and written efficiency reports. Members receive priority scheduling, a 15% discount on any needed repairs, and no after-hours fees for emergency calls.
Can you help me choose an energy-efficient system and qualify for rebates or financing?
Absolutely. We carry ENERGY STAR-rated equipment up to 22 SEER2 and can perform a detailed cost-savings analysis comparing your current utility bills to projected operating costs. Our team stays current on TVA energy-right incentives, federal tax credits, and manufacturer rebates. We also partner with local lenders to offer low-interest and zero-interest financing options, often with same-day approval, so you can upgrade to high efficiency without busting your budget.