Tailored Solutions
Tailored Solutions | Heat Repair | Heating and Air Conditioning | Kodak
When winter temperatures dip along the banks of the French Broad, homeowners and businesses in Kodak turn to HEP’s Tailored Solutions Heating & Air Conditioning for fast, friendly heat repair that never cuts corners. Our certified technicians arrive with fully stocked vehicles, ready to diagnose any furnace or heat pump issue on the spot, and we explain every option in plain language before work begins. With transparent pricing, industry-leading warranties, and a reputation built on decades of community trust, we make staying warm simple.
From emergency calls in the middle of the night to scheduled maintenance that keeps energy bills low, HEP delivers personalized comfort plans designed around your home, your budget, and your schedule. We back every repair with our Happiness Guarantee, so you can relax knowing that the warmth will last long after we leave your driveway. Discover why your neighbors in Kodak rely on us season after season: one call, one team, one solution for all your heating needs.
FAQs
How do I know my furnace needs professional repair instead of a quick DIY fix?
Common warning signs include uneven heating, unusual noises, frequent cycling, a sudden spike in utility bills, or the smell of burning or gas. If you notice any of these issues—or if your thermostat can’t maintain the set temperature—turn the unit off and call our Kodak service line. Modern furnaces and heat pumps have safety switches, electronics, and refrigerant circuits that should only be handled by certified technicians to avoid further damage, voided warranties, or safety hazards.
What types of heating systems do you service in the Kodak area?
Tailored Solutions repairs and maintains all major residential and light-commercial heating equipment found in Kodak, including gas and electric furnaces, heat pumps, dual-fuel systems, ductless mini-splits, packaged rooftop units, and hybrid HVAC systems. Our technicians receive ongoing factory training, so we can work on brands such as Trane, Carrier, Lennox, Goodman, Rheem, York, and more—whether the equipment is under warranty or 20 years old.
How quickly can your technicians reach my home in Kodak for emergency heat repair?
We provide 24/7 emergency dispatch. For most calls placed before 10 p.m., a technician can arrive anywhere in Kodak, TN, or the surrounding Sevier, Knox, and Jefferson County areas within 2–4 hours. We keep a fully stocked parts van, so in over 85 % of cases we complete the repair during the first visit. If a specialty part is required, we can usually source it from our regional warehouse the next business morning.
Will a repair void my manufacturer’s warranty?
No. We perform all heat repairs to factory specifications and document every step. Our technicians are NATE-certified and follow OEM guidelines, so your equipment’s existing manufacturer’s warranty—and any extended parts or labor coverage—remains intact. We’ll also fill out any paperwork the manufacturer requires and register replacement components when necessary.
How much will my heat repair cost, and do you offer financing or coupons?
We use a flat-rate pricing guide, so you’ll know the exact cost before any work begins. Minor repairs such as replacing a flame sensor or thermostat generally range from $99 to $250. More complex jobs, like a blower motor or heat exchanger replacement, can run $350 to $1,200. We post seasonal coupons on our website and offer 0 % short-term financing on repairs over $500 (subject to credit approval). All repairs include a 1-year parts and labor warranty.
How can I prevent future breakdowns after the repair?
1) Change or clean filters every 30–60 days. 2) Keep supply and return vents unblocked. 3) Schedule our 21-point preventive maintenance tune-up each fall; members get priority service and a 15 % repair discount. 4) Install a surge protector or whole-home suppression device to protect electronics. 5) For heat pumps, clear leaves and debris within two feet of the outdoor unit. Following these tips can extend system life, lower energy costs, and reduce the likelihood of emergency repairs.