Air Conditioning Services
Air Conditioning Services | Heating and Air Conditioning | Kingston
When Kingston heats up or cools down, HEP is the team your neighbors trust for rapid, reliable comfort. Our certified technicians arrive on time, listen to your concerns, and deliver tailored solutions—from energy-saving system upgrades to precision repairs that restore peak performance. We stock our vans with premium parts and the latest diagnostic tools, so most fixes are completed in a single visit, sparing you repeat appointments and extra stress.
We know every home is unique, which is why we offer flexible maintenance plans, transparent pricing, and 24/7 emergency support that never sleeps. Whether you’re battling summer humidity or a sudden winter chill, our heating and air conditioning expertise keeps your indoor environment perfectly balanced—so you can focus on what matters most.
FAQs
What areas in Kingston do you serve for air-conditioning installation and repair?
We cover the entire Kingston region, including Downtown Kingston, Portsmouth, Cataraqui North, Westbrook, and surrounding communities such as Amherstview, Gananoque, and Odessa. If you are unsure whether your address is within our service radius, give us a call—our customer care team can confirm availability in seconds.
How quickly can your technicians respond to an AC emergency in Kingston?
For most emergency calls placed before 4 p.m., we can dispatch a fully equipped technician the same day—often within three hours. After-hours or weekend emergencies are handled by our 24/7 on-call team; response time is typically 4–6 hours, depending on weather and road conditions. Our trucks carry common replacement parts so we can complete most repairs on the first visit.
Which brands of air conditioners do you service or install?
Our technicians are factory-trained and certified to work on all major brands, including Carrier, Lennox, Trane, Goodman, York, Bryant, Rheem, and Daikin. We are also an authorized dealer for Lennox and Daikin, which allows us to offer extended manufacturer warranties and promotional rebates when you choose those lines.
Do you offer energy-efficient or eco-friendly air-conditioning options?
Yes. We stock and install ENERGY STAR® rated central air conditioners and ductless mini-splits with SEER2 ratings up to 28, dramatically lowering electricity consumption compared to older units. For homeowners interested in the smallest carbon footprint, we also provide cold-climate air-source heat pumps that both cool and heat your home while using up to 60 % less energy than conventional systems.
How often should I schedule maintenance for my air conditioner in Kingston’s climate?
We recommend a professional tune-up once a year, ideally in early spring before the cooling season begins. Kingston’s humid summers mean your system runs hard, so annual maintenance—including coil cleaning, refrigerant checks, and airflow testing—helps prevent breakdowns, maintains manufacturer warranties, and can cut energy bills by up to 15 %.
What financing or rebate options are available for a new air-conditioning system?
We offer 0 % interest financing for 12 months or low-monthly-payment plans up to 10 years through our lending partners. Homeowners may also qualify for up to $5,000 in rebates through the Canada Greener Homes Grant or Hydro One’s Save on Energy program when installing a high-efficiency AC or heat pump. Our comfort advisors handle all paperwork and will walk you through the rebate process step by step.