Quality Workmanship
Quality Workmanship | Heat Repair | Heating and Air Conditioning | Kingston
When the winter winds whistle across the Hudson, Kingston homeowners trust HEP’s seasoned technicians to keep every room warm and welcoming. Our family-owned team combines small-town courtesy with cutting-edge diagnostics, arriving in fully stocked vans ready to revive furnaces, boilers, and heat pumps of every make and model. From the moment you call, you’ll feel the difference of true craftsmanship—transparent quotes, prompt arrivals, and repairs performed with meticulous care so you can get back to comfort without surprise costs.
We know that a failed heater doesn’t wait for business hours, so our 24/7 emergency service means you’re never left in the cold. Whether your system needs a quick part replacement or a comprehensive overhaul, our certified pros deliver lasting solutions that lower energy bills and extend equipment life. Choose HEP for heat repair in Kingston and discover why neighbors keep recommending us for dependable warmth and hometown service you can feel.
FAQs
How do I know my heating system needs professional repair?
Common warning signs include rooms heating unevenly, loud banging or squealing noises, a burning or musty smell when the unit runs, sudden spikes in your utility bill, the furnace cycling on and off rapidly, or the thermostat failing to reach the set temperature. In Kingston’s cold winters, any of these issues can quickly become an emergency. If basic troubleshooting—such as checking the filter or breaker—doesn’t solve the problem, call our qualified technicians for a thorough diagnostic before the damage worsens.
What types of heating equipment do you service in Kingston?
Our licensed, factory-trained team repairs virtually every residential and light-commercial heating system found in Kingston and the surrounding areas: natural-gas and propane furnaces, electric furnaces, hot-water boilers, heat pumps, ductless mini-splits, rooftop units, and hybrid HVAC systems. We work on all major brands, and we stock OEM or high-quality replacement parts to ensure workmanship that meets or exceeds manufacturer specifications.
How fast can you respond if I have no heat?
We provide 24/7 emergency service because we know Kingston temperatures can drop below freezing overnight. Calls received before noon typically receive same-day service, and during after-hours emergencies we aim to arrive within two hours anywhere in the city limits. Our vans are fully stocked, so most problems are fixed on the first visit. If a special-order part is required, we will secure temporary heat and keep you informed until the repair is completed.
Will having you repair my unit void the manufacturer’s warranty?
No. All of our technicians are fully licensed and follow CSA-B149 and Ontario Electrical Safety Code standards. We use approved diagnostic procedures and genuine or warranty-authorized replacement parts, and we document the repair for your records. This keeps your manufacturer’s or extended warranty intact while also backing the job with our own one-year labour warranty for added peace of mind.
How much does a typical heat repair cost?
Costs depend on the nature of the fault. After a $99 diagnostic visit (waived with any authorized repair), minor fixes such as igniter replacements or sensor cleaning often run $150–$300. Mid-level repairs like blower motor or control board replacement range from $400–$750. Major component failures such as a cracked heat exchanger can reach $1,000–$1,200. Before any work begins, we provide a written, flat-rate quote so you can make an informed decision—no hidden fees.
What can I do to prevent future heating breakdowns?
Simple, consistent maintenance goes a long way. Replace or clean filters every one to three months, keep supply and return vents clear, and schedule an annual professional tune-up each fall so issues are caught early. Avoid cranking the thermostat up and down, and ensure your home’s vents and flues remain unobstructed by snow or debris. Promptly addressing small noises or performance changes can prevent costly emergency repairs and extend equipment life.