- HEP
- Heating System
Heating System
Heating System | Heat Repair | Heating and Air Conditioning | Kingston
When a Kingston cold snap sneaks up on you, HEP Heating & Air Conditioning is ready to rush in with fast, dependable heat repair that puts cozy comfort back at the center of your home. Our licensed, background-checked technicians carry the latest diagnostic tools and a truck stocked with genuine parts, so most fixes are wrapped up in a single visit—no shivers, no surprises. From aging furnaces to high-efficiency heat pumps, we know the quirks of every brand and model, tailoring solutions that restore warmth while protecting your energy budget.
As a locally owned team serving Kingston for more than three decades, we treat every call like a neighbor’s emergency. You’ll get honest, upfront pricing, clear explanations, and workmanship backed by industry-leading warranties. Whether your pilot light has fizzled out at 2 a.m. or your thermostat is staging a midday mutiny, one call to HEP brings 24/7 live support and rapid dispatch. Let us handle the hard work so you can curl up, relax, and enjoy winter the way it was meant to be—indoors, comfortable, and worry-free.
FAQs
How do I know my heating system needs professional repair?
Common warning signs include uneven or insufficient heat, unusual noises (bangs, rattles, squeals), frequent cycling on and off, a sudden spike in utility bills, or the presence of odd smells such as burning or mustiness. If your thermostat settings no longer maintain the desired temperature, or you notice cold spots around the house, it’s best to schedule a diagnostic visit before a complete breakdown occurs—especially during Kingston’s cold winters.
Which types of heating systems do you repair in the Kingston area?
Our licensed technicians service furnaces (gas, oil, and electric), heat pumps, ductless mini-splits, boilers, hydronic baseboard systems, and packaged rooftop HVAC units. We handle all major brands such as Trane, Lennox, Carrier, Goodman, Rheem, and York, as well as older or discontinued models common in historic Kingston homes.
How fast can you respond to an emergency heat outage?
We provide 24/7 emergency service throughout Kingston and the surrounding Ulster County region. Calls received before 10 p.m. are usually answered within 2 hours; overnight calls are prioritized for first-thing-in-the-morning dispatch. Our fully stocked service vans allow most critical repairs—such as ignitor replacement, blower motor swaps, and leak fixes—to be completed on the first visit.
Are your heating technicians certified and insured?
Yes. Every technician carries EPA Section 608 refrigerant certification, is factory-trained on multiple equipment lines, and undergoes annual continuing education on safety codes and efficiency best practices. We are fully licensed by New York State and maintain $2 million in liability insurance plus workers’ compensation coverage, protecting you and your property during any repair.
What does a typical heat repair cost in Kingston?
Diagnostic assessments start at $119, which is waived when you approve the repair. Minor fixes such as flame sensor cleaning or thermostat recalibration range from $150–$300. Mid-level repairs like blower motor or inducer fan replacement generally fall between $450–$800, while major components such as heat exchangers or compressors may cost $1,200 and up. All pricing is quoted upfront, and we offer financing options on repairs over $500.
How can I prevent future heating breakdowns?
Schedule an annual maintenance tune-up before heating season, replace air filters every 1–3 months, keep supply and return vents clear, and seal drafty windows and doors to reduce system strain. Enrolling in our Kingston Comfort Club provides priority service, 15% repair discounts, and two preventive inspections (heating and cooling) each year, extending equipment life and maintaining peak efficiency.