- HEP
- Expert Heat Repair
Expert Heat Repair
Expert Heat Repair | Heat Repair | Heating and Air Conditioning | Kingston
When Kingston’s chill creeps in and your furnace falters, HEP’s expert team is on call to bring the warmth back fast. Our certified technicians arrive with fully stocked vehicles, advanced diagnostics, and a neighbor-to-neighbor attitude that has made us the region’s first choice for dependable heat repair. From flickering pilot lights to sudden system shutdowns, we troubleshoot every make and model with precision, explain the fix in plain English, and back our work with transparent pricing and solid guarantees.
Family-owned and proudly local, HEP delivers round-the-clock service because comfort can’t wait until Monday morning. Whether you need an emergency rescue at 2 AM or a proactive tune-up before winter hits, we restore efficiency, cut energy bills, and help your home feel like home again —all with the courteous care Kingston homeowners deserve. Turn to HEP for heat repair that’s quick, honest, and built to last.
FAQs
What are the most common warning signs that my heating system needs professional repair?
Watch for persistent cold spots in your home, the blower running continuously, unusual noises (banging, screeching, or rumbling), frequent cycling on and off, an unexplained spike in energy bills, or the smell of burning or gas. Any of these issues signal that components such as the heat exchanger, blower motor, limit switch, or ignition system may be failing and require prompt attention from a certified Kingston heat-repair technician.
How fast can your Kingston team respond to an emergency no-heat situation?
During the winter season we prioritize no-heat calls and aim to have a technician on-site anywhere in Kingston—downtown, the west end, or the surrounding townships—within 2–4 hours. Our dispatch line is staffed 24/7, stocked service vans are on standby, and most critical replacement parts for major furnace brands are carried in-house to minimize downtime and restore heat on the first visit.
Do you repair all makes and models of furnaces, boilers, and heat pumps?
Yes. Our licensed gas-fitters and HVAC technicians are factory-trained to diagnose and repair natural-gas, propane, electric, and oil furnaces, hydronic boilers, ductless and ducted heat pumps, and packaged rooftop units. We maintain up-to-date diagnostic software and parts inventories for leading brands such as Lennox, Carrier, Trane, Goodman, Rheem, Napoleon, and Viessmann, as well as older or discontinued models commonly found in Kingston homes.
How much does a typical heat-repair visit cost, and do you provide free estimates?
We offer a flat-rate diagnostic fee that covers travel to any Kingston address, a full system inspection, and a written quote before any work begins. Minor repairs (e.g., flame sensor cleaning, thermostat replacement) often fall in the $120–$250 range; major repairs such as blower motor or inducer fan replacement typically range from $350–$800, parts and labour included. Quotes are free, transparent, and honoured throughout the repair process—no hidden charges.
Can I do anything to prevent future heating breakdowns after your repair?
Absolutely. Replace or clean furnace filters every 1–3 months, keep supply and return vents unblocked, schedule annual maintenance each fall to calibrate controls and test safety features, and install a smart thermostat to prevent short-cycling. Our technicians will leave you with a tailored maintenance checklist and can place you on a preventative maintenance plan that includes priority scheduling and discounts on future repairs.
Are your technicians fully licensed and insured to work in Kingston and surrounding areas?
Yes. Every technician holds Ontario TSSA gas-fitter and refrigeration licenses, is fully insured with WSIB and $5 million liability coverage, and undergoes annual safety and customer-service training. We also pull any required municipal permits and adhere to Kingston by-laws and Canadian Electrical Code standards, ensuring your repair is compliant and your warranty remains valid.