Seamless Installation

HEPSeamless Installation

Seamless Installation | Generators | Electrical | Kingston

When the lights go out in Kingston, homeowners and businesses alike trust HEP to bring the power back with a seamless installation experience. Our certified electricians handle every detail—from load assessment to final testing—so your new generators integrate flawlessly with existing electrical systems. No confusing jargon, no last-minute surprises, just reliable backup power ready to start at the push of a button.

Proudly rooted in Kingston, we arrive on-site with the right tools, genuine parts, and a customer-first attitude. Whether you’re safeguarding a bustling restaurant on Princess Street or a cozy lakeside cottage, we tailor each project to your unique energy demands and budget. Count on HEP for transparent quotes, tidy workmanship, and round-the-clock support long after installation day.

FAQs

What areas around Kingston do you service for standby generator installations?

Our licensed electricians cover all of Kingston plus surrounding communities such as Amherstview, Gananoque, Napanee, Bath, Inverary, and Wolfe Island. If you are within roughly a 60-km radius of downtown Kingston, chances are we can come to you. Feel free to call with your exact address and we’ll confirm availability right away.

Do I need a permit or electrical inspection for a backup generator in Kingston?

Yes. In Ontario, any permanently connected generator must meet the Ontario Electrical Safety Code and be inspected by the Electrical Safety Authority (ESA). We handle the entire permitting process for you—including preparing drawings, submitting the ESA notification, paying the filing fee, and scheduling the final inspection—so your installation is 100 % code-compliant and worry-free.

How long does a typical residential generator installation take?

Most turnkey residential projects are completed in 1–2 days on site. Day 1 covers pad placement, fuel line connection, and main wiring. Day 2 involves transfer-switch hookup, system testing, and ESA inspection. Larger commercial units or complex trenching can extend the schedule to 3–4 days, but we always provide a detailed timeline before work begins.

What size generator do I need, and how do you help me choose the right one?

Sizing depends on the electrical load you want to support—whole-home vs. essential circuits only. During your free assessment we measure starting and running loads for HVAC, pumps, appliances, and critical electronics, then recommend a generator (usually 10 kW–26 kW for homes) that offers at least 20 % headroom. We also consider fuel type (natural gas, propane, diesel), noise level, and budget before presenting a written quote.

Will the installation disrupt my power or daily routine?

We schedule any required utility disconnects during low-impact hours and keep outages to a minimum—typically under two hours. Most of the work is performed outside, so interior disruptions are minor. Our crew protects landscaping, cleans up daily, and completes a final walkthrough so you can resume normal activities the same evening.

Do you provide maintenance plans and warranty support after installation?

Absolutely. We offer annual and semi-annual maintenance packages that include oil and filter changes, battery testing, firmware updates, and a 25-point inspection. We register your generator with the manufacturer, handle warranty claims, and provide 24/7 emergency service if you ever experience a fault or outage.

HEP
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(423) 819-7773