Innovative Technology
Innovative Technology | Generators | Electrical | Kingston
From sudden summer thunderstorms to bustling festival weekends, Kingston never slows down—and neither should its power supply. HEP’s innovative technology electrical team delivers state-of-the-art generators engineered to start instantly, run quietly, and integrate seamlessly with residential, commercial, or off-grid setups, so you can keep lights on, fridges cold, and productivity high no matter what the city’s weather—or calendar—throws your way.
• Smart monitoring: real-time diagnostics and mobile alerts keep you one step ahead.
• Fuel-flex efficiency: hybrid diesel, propane, and solar-assisted options lower costs and emissions.
• Compact durability: corrosion-resistant enclosures and vibration-dampened mounts mean years of whisper-quiet performance.
Whether you ’re protecting critical data downtown or powering cottage adventures on Lake Ontario, HEP’s skilled technicians handle everything from load assessment to 24/7 maintenance, giving Kingston the confidence to push forward—fully charged and brilliantly lit.
FAQs
What kinds of generators do you offer through your Kingston location?
We supply a full spectrum of residential, commercial, and industrial generators, including portable inverter units, standby natural-gas/propane systems, and high-capacity diesel sets up to 2 MW. All models feature the latest digital voltage-regulation and remote-monitoring capabilities to keep power stable and downtime to a minimum.
Which innovative technologies set your generators apart from standard models?
Our current lineup integrates smart load-management software, variable-speed alternators for fuel savings, lithium-ion starter packs that eliminate conventional batteries, and IoT-enabled control panels that let you track performance, fuel level, and maintenance alerts from a phone or PC. Many models also include hybrid solar-charging inputs and ultra-quiet composite enclosures.
How do I choose the right generator size for my home or business in Kingston?
Start by listing the essential circuits or equipment you want to run during an outage. Add their starting (surge) and running wattages, then factor in 20 % for future expansion. Our technicians provide a free on-site load assessment and recommend a properly sized unit, ensuring compliance with Kingston Hydro interconnection standards and Ontario Electrical Safety Code requirements.
Are special permits or inspections required to install a standby generator in Kingston?
Yes. The City of Kingston requires an ESA (Electrical Safety Authority) permit for any permanently wired generator. If natural gas is involved, a TSSA-licensed gas fitter must handle the connection. After installation, an ESA inspector verifies grounding, transfer-switch wiring, and clearance distances before the system is approved for use.
What kind of maintenance and warranty support do you provide?
Every generator comes with a 5-year limited warranty covering parts and labor. We offer optional maintenance plans that include bi-annual inspections, oil and filter changes, load-bank testing, firmware updates, and 24/7 emergency response. Customers on a service plan receive priority parts availability and discounted call-out rates.
How environmentally friendly and quiet are your latest generators?
Our Tier 4-compliant diesel models cut particulate and NOx emissions by up to 90 % compared with older Tier 2 units. Variable-speed control reduces fuel consumption and CO₂ output up to 25 %. For noise, advanced acoustic baffles and low-RPM operation keep levels as low as 58 dB(A) at 7 m—about the volume of normal conversation—meeting Kingston’s municipal noise by-law limits.