High-quality Generators
High-quality Generators | Generators | Electrical | Kingston
When the lights go out in Kingston, HEP is ready with a lineup of high-quality generators that keep homes cozy, cafés brewing, and construction sites buzzing. Each unit is sourced from trusted global brands, rigorously tested by our certified technicians, and backed by friendly local support. Whether you need a whisper-quiet inverter for weekend camping or a heavy-duty standby system for mission-critical operations, we match you with power you can count on—no more guesswork, no more downtime.
Drop into our Gardiners Road showroom to feel the build quality, hear the low-hum performance, and chat with experts who speak plain English, not volts and amps. We’ll size your solution, arrange fast delivery across Kingston and the Islands, and even handle installation and maintenance so you can focus on what matters. Reliable power is just a visit away—discover why businesses and homeowners alike trust HEP to keep their world running.
FAQs
What types of generators do you offer in Kingston?
We carry a full range of high-quality generators, including portable inverter units (1–7 kW), standby residential generators (7–24 kW), light-commercial three-phase models (25–150 kW) and industrial-grade diesel sets that exceed 500 kW. Brands we stock include Generac, Cummins, Kohler and CAT, allowing us to match power capacity, fuel type (gasoline, diesel, natural gas or LPG) and budget to your exact requirements.
How do I choose the correct generator size for my home or business?
Start by listing the appliances, equipment or critical circuits you want to keep running during an outage and adding their running and startup (surge) wattages. Our technicians offer a free load-assessment visit in Kingston to measure real-world demand, factor in power-factor correction for motors, and account for future expansion. We then recommend a generator with at least 20 % headroom so it never operates at continuous maximum load, ensuring longer engine life and fuel efficiency.
Do you provide installation and maintenance services for generators in Kingston?
Yes. Our certified electricians and gas-fitters handle turnkey installation—site survey, concrete pad preparation, transfer-switch wiring, fuel-line hookup and final commissioning. After installation, we offer 24/7 emergency call-outs and scheduled maintenance plans that include oil and filter changes, coolant checks, load-bank testing and firmware updates. All services comply with Ontario Electrical Code (or local Jamaican regulations, depending on location) and manufacturer guidelines to keep warranties fully valid.
How long can your generators run during a power outage?
Runtime depends on fuel capacity, load and generator class. Portable units typically provide 8–12 hours at 50 % load on a full tank. Residential standby models connected to natural gas can run indefinitely as long as utility gas remains available; those on propane usually operate 1–3 days on a 420 lb cylinder. Large diesel sets equipped with 72-hour sub-bases or external day-tanks can deliver three or more days of continuous power. We can design extended-runtime solutions with automatic refueling or auxiliary tanks when longer autonomy is required.
What warranty and after-sales support do you include with your generators?
All new generators come with a minimum 2-year parts and labour warranty; many standby models carry 5- or 10-year limited warranties when installed and serviced by our team. We register every unit with the manufacturer on your behalf, maintain a local inventory of genuine replacement parts and provide phone support 365 days a year. Optional extended-service agreements cover preventive maintenance, remote monitoring and priority response in Kingston and surrounding areas.
Are your generators compliant with Kingston’s noise and emission regulations?
Absolutely. Our product line meets EPA Tier 4 (USA) or EU Stage V (international) emission standards, and we supply Environment Canada-certified models for Ontario installations. For residential areas we recommend low-noise enclosures rated at 60–65 dB(A) at 23 ft—within Kingston’s municipal by-law limits. We also guide you through permit applications, setback requirements and inspection scheduling to ensure your generator installation is fully compliant before it is energized.