- HEP
- Dependable Performance
Dependable Performance
Dependable Performance | Electrical Switches | Electrical | Kingston
Whether you’re updating a commercial panel or adding the finishing touches to a custom home in Kingston, HEP delivers the reliability professionals trust. Our carefully curated line of electrical switches combines rugged performance with sleek design, ensuring smooth operation day after day in the city’s demanding coastal climate. Each switch is rigorously tested by our in-house technicians, so contractors and DIYers alike can install with confidence—no callbacks, no surprises.
Step into our showroom or order online and experience the HEP difference for yourself. Knowledgeable local staff, same-day pickup, and fast on-site delivery keep your projects on schedule, while competitive pricing keeps them on budget. From residential remodels to large-scale industrial builds, Kingston counts on HEP for smart solutions that power success.
FAQs
What types of electrical switches do you install and service in Kingston?
We supply, install, and service the full spectrum of residential and commercial switches, including traditional single-pole and three-way toggles, dimmer switches, fan-speed controls, weather-resistant outdoor units, and the latest smart Wi-Fi and Zigbee switches. If you are unsure which style best suits your load, décor, or automation goals, our technicians will evaluate your panel capacity, wiring, and fixture requirements before recommending the ideal model.
How can I tell if my existing switches need replacement?
Warning signs include warm or discoloured switch plates, audible buzzing or crackling, lights flickering when the switch is touched, and any play or looseness in the toggle or rocker. Breakers that trip when a switch is operated also point to an internal fault. Because a failing switch can arc and overheat, we recommend booking an inspection as soon as you notice these symptoms. Our electricians will test the circuit, identify the root cause, and replace the switch with a CSA-approved equivalent if necessary.
Are smart switches compatible with my current wiring and devices?
Most smart switches require a neutral conductor in the wall box, a stable 2.4 GHz Wi-Fi signal, and a load that is within the switch’s wattage range. During our site visit we confirm neutral availability, measure load currents for LED, CFL, or incandescent fixtures, and check for metallic boxes that may attenuate wireless signals. If your wiring is older, we can often add a neutral or recommend no-neutral smart models. All installations are tested with the preferred voice assistant (Alexa, Google, or Siri/HomeKit) before we leave.
What safety standards and codes do you follow for switch installations in Kingston?
All work complies with the Ontario Electrical Safety Code (OESC), ESA permitting requirements, and CSA product listings. We use copper conductors, torque-to-spec binding screws, and approved wire connectors. Arc-fault or ground-fault protection is added where the latest code mandates it, such as bedrooms and damp locations. Upon completion you receive ESA inspection documentation for insurance and resale purposes.
How long does a typical switch installation or replacement take, and will my power be disrupted?
A straight replacement of a standard switch usually takes 20–30 minutes once the breaker is isolated. Multi-gang boxes or smart switches that require re-programming can take 45–60 minutes per location. We shut off only the affected circuit, so the rest of your home or business remains energized. For commercial spaces we can schedule work after hours to avoid downtime.
Do you provide warranty and ongoing maintenance for installed switches?
Yes. All labour is covered by a 2-year workmanship warranty, and the switches we supply carry manufacturer warranties ranging from 3 to 5 years. If a fault occurs within that period, we handle the RMA and replacement at no additional cost. For commercial facilities, we offer annual preventative inspections that include infrared scans of switch banks, torque checks, and firmware updates for smart controls to ensure long-term reliability.