Years Of Experience
Years Of Experience | Electrical Repair | Electrical | Kingston
For more than four decades, HEP’s master electricians have been the trusted choice for homeowners and businesses across Kingston who refuse to compromise on safety. From aging wiring in historic uptown buildings to modern smart-home integrations along the waterfront, our team draws on hard-won experience and rigorous training to troubleshoot, diagnose, and deliver precise electrical repair that lasts.
Because every call matters, we arrive when we say we will, explain the problem in plain language, and back our workmanship with industry-leading guarantees. Whether you’re facing a sudden outage at midnight or planning a proactive panel upgrade, HEP combines local know-how with cutting-edge tools to keep Kingston powered, protected, and perfectly lit—today and for years to come.
FAQs
What types of electrical repair services do you provide in Kingston?
With decades of combined experience, our Kingston-based team handles everything from simple outlet replacements and lighting fixes to complex panel upgrades, rewiring, surge-protection installation, fault finding, and electric vehicle charger repairs. Whether your property is residential, commercial, or industrial, we have the skills and diagnostic equipment to restore power safely and efficiently.
Are your electricians licensed and insured?
Yes. All of our electricians are fully licensed by the Electrical Contractors Registration Agency (ECRA) under the Ontario Electrical Safety Code and carry comprehensive liability and WSIB insurance. This protects you, your property, and our technicians while ensuring every repair meets or exceeds provincial safety standards.
How quickly can you respond to an electrical emergency in Kingston?
Because we maintain stocked service vehicles throughout Kingston and the surrounding communities, we can arrive at most emergency sites within 60–90 minutes—often sooner within the downtown core. Our 24/7 on-call electricians prioritize situations that involve loss of power, burning smells, sparking panels, or storm damage to keep you safe and minimize downtime.
Do you offer free estimates and transparent pricing for electrical repairs?
Absolutely. Before any work begins, we perform a site assessment, explain the problem in plain language, and provide a written quote that lists labour, materials, and any permit fees. Once you approve, the price is locked in—no hidden charges. For smaller jobs, we can often give ballpark pricing over the phone based on our decades of service data.
Can you upgrade my older home’s electrical system to meet current safety codes?
Yes. Kingston has many heritage and post-war homes with outdated wiring such as knob-and-tube or aluminum circuits. We specialize in bringing these systems up to modern 100 A or 200 A service, installing new breaker panels, adding grounded outlets, and integrating AFCI/GFCI protection. Upgrading not only improves safety but can also lower insurance premiums and support today’s appliance loads.
How do I know if my electrical issue is serious enough to call a professional?
Signs that warrant a professional inspection include frequent breaker trips, flickering lights, warm outlets, buzzing sounds, burning odours, or shocks when touching appliances. Even “small” symptoms can indicate overloaded circuits or faulty connections that pose fire risks. When in doubt, turn off the affected breaker and call us—consultations are free and could prevent costly damage or injury.