Personalized Solutions
Personalized Solutions | Air Conditioning | Heating and Air Conditioning | Kingston
When the Kingston summer turns humid and heavy, HEP’s personalized solutions bring fast relief and lasting comfort. Our certified technicians listen to your needs, analyze your home’s layout, and design an energy-smart air conditioning system that perfectly suits your lifestyle and budget. From whisper-quiet, high-efficiency units to seamless smart-home integrations, every recommendation is tailored for maximum performance—and minimal stress on your wallet.
Trust a local team that treats you like family. We handle everything from same-day repairs to preventative maintenance, keeping your air conditioning running smoothly through every heatwave. With transparent pricing, 24/7 emergency support, and a satisfaction guarantee, HEP makes it easy to keep your Kingston home cool, clean, and comfortable all season long.
FAQs
What types of air conditioning systems do you install for Kingston homeowners and businesses?
We install a full range of cooling solutions, including high-efficiency central air conditioners, ductless mini-split systems, heat-pump air conditioners, rooftop units for light-commercial applications, and smart “hybrid” systems that pair with existing furnaces. Our comfort advisors evaluate your building’s layout, insulation level, and usage patterns to recommend the most cost-effective and comfortable option.
How do I know which air conditioner size or capacity is right for my space?
Proper sizing is crucial. During a free in-home assessment, we perform a Manual J load calculation that factors in square footage, ceiling height, window orientation, insulation values, and occupancy. This scientific approach ensures you don’t overspend on an oversized unit or suffer from uneven cooling with an undersized one. We then present good-better-best options so you can choose based on budget and efficiency goals.
Do you provide 24/7 emergency AC repair in Kingston?
Yes. Kingston’s summer heat can be unforgiving, so our certified technicians are on call around the clock. Whether it’s a refrigerant leak at midnight or a compressor failure on a long weekend, you can reach us at our emergency line, and we’ll dispatch a fully stocked service vehicle. Most repairs are completed on the first visit, and we back our workmanship with a 1-year labour warranty.
How often should my air conditioner be serviced, and what does maintenance include?
We recommend a professional tune-up every spring. Our Precision Maintenance Plan includes: cleaning the condenser coil, checking refrigerant pressures, tightening electrical connections, testing safety controls, calibrating the thermostat, clearing the condensate drain, and assessing overall system efficiency. Routine service can cut cooling costs by up to 15 %, extend equipment life, and preserve your manufacturer’s warranty.
Are there energy-efficient rebates or incentives available for new AC installations in Kingston?
Absolutely. Through the Canada Greener Homes Grant and select utility programs, homeowners can receive rebates of up to $5,000 when upgrading to qualifying ENERGY STAR® heat pumps or high-SEER central air conditioners. We handle the paperwork, submit required documentation, and apply eligible discounts directly to your invoice so you don’t have to wait for a cheque in the mail.
What sets Personalized Solutions Heating & Air Conditioning apart from other HVAC companies in Kingston?
It’s our commitment to customization and transparency. We’re locally owned, so you deal directly with Kingston-based technicians—not a call centre. Every install includes a written heat-load analysis, up-front pricing with no hidden fees, and a 100 % satisfaction guarantee. Plus, our techs are NATE-certified and undergo ongoing training to stay current with evolving refrigerant regulations and smart-home integrations.