Expert Technicians
Expert Technicians | Air Conditioning | Heating and Air Conditioning | Kingston
When Kingston’s summer humidity starts to rise, HEP’s expert technicians are ready to keep your home cool and comfortable. Our team specializes in precision diagnostics, energy-efficient upgrades, and meticulous installations that maximize performance while minimizing utility costs. From historic downtown homes to modern riverfront condos, we tailor every solution to your space and budget, arriving on time with fully stocked trucks and a satisfaction guarantee.
Whether you need a fast repair, a seasonal tune-up, or a complete system replacement, you can trust our decades of experience in air conditioning to deliver worry-free comfort all year long. Schedule your service today and feel the HEP difference—local professionals committed to keeping Kingston chill, no matter how hot it gets outside.
FAQs
What air-conditioning services do your expert technicians provide in Kingston?
Our certified HVAC technicians handle the entire lifecycle of residential and light-commercial air-conditioning systems in Kingston, including new system design and installation, replacement of outdated units, seasonal tune-ups, 24/7 emergency repairs, indoor-air-quality upgrades (such as UV lights and high-efficiency filters), ductless mini-split installation, smart-thermostat integration, and ongoing maintenance plans to keep your equipment running efficiently year-round.
How often should I schedule maintenance for my air conditioner in Kingston’s climate?
Because Kingston experiences humid summers and cold, snowy winters, we recommend a professional AC tune-up once a year, ideally in early spring. Annual maintenance includes cleaning the evaporator and condenser coils, checking refrigerant charge, tightening electrical connections, lubricating moving parts, inspecting the condensate drain, and testing thermostat calibration. Regular servicing improves efficiency, extends equipment life, and helps prevent midsummer breakdowns.
What are the signs that my air conditioner needs repair or replacement?
Warning signs include reduced cooling performance, rising energy bills, frequent cycling on and off, unusual noises (grinding, squealing, or rattling), water leaks around the unit, persistent humidity indoors, and inconsistent temperatures between rooms. If your system is older than 12–15 years and requires costly repairs such as a compressor or coil replacement, our technicians may recommend upgrading to a new high-efficiency model that can lower energy consumption by 20–40 % and qualify for available rebates in Ontario.
Do you offer emergency air-conditioning repair in Kingston, and how quickly can you respond?
Yes. We provide 24/7 emergency AC repair service across Kingston and surrounding communities. Calls received after hours are routed to our on-call technician, who will contact you within 30 minutes to assess the situation. In most cases, we can be on-site within 2 hours, equipped with common replacement parts. Our fully stocked service vehicles and advanced diagnostic tools allow us to resolve the majority of emergency issues on the first visit.
Can upgrading my air conditioner lower my energy bills in Kingston?
Absolutely. Replacing an older 10 SEER (Seasonal Energy Efficiency Ratio) unit with a modern 16–20 SEER system can cut cooling costs by up to 40 %. Features such as variable-speed compressors, ECM blower motors, and smart thermostats further enhance savings by matching output to actual load. We offer free in-home assessments to size the equipment properly, calculate expected energy savings, and guide you through available utility rebates and federal incentives that can offset the upfront investment.
What warranties and guarantees do you provide on air-conditioning installations and repairs?
For new installations, we register the manufacturer’s parts warranty (typically 10 years on major components) and include a 1-year labour warranty at no extra cost. Extended labour coverage of up to 10 years is available. All repairs are backed by our 100 % satisfaction guarantee: if the same part we replaced fails within one year, we will fix it free of charge. Additionally, our maintenance-plan customers receive priority service and discounted rates on parts and labour.