Emergency Tarp-offs
Emergency Tarp-offs | Storm Damage Restoration | Roofing | Kingsport
When a sudden Tennessee downpour rips shingles and sends debris crashing onto your home, HEP’s emergency tarp-offs arrive fast, sealing out further rain within hours. Our Kingsport-based crew climbs up with industrial-grade tarps, secures every vulnerable edge, and documents the damage for your insurance file—so you can breathe easier while the skies are still gray.
From that first protective cover to full roof rebuilds, we streamline the entire storm damage restoration process. You’ll get clear communication, honest timelines, and craftsmanship backed by decades of local experience. Call us any time, day or night, and reclaim the comfort of a watertight roof before the next cloud rolls in.
FAQs
What is an emergency tarp-off and why is it necessary after a storm?
An emergency tarp-off is the rapid installation of heavy-duty, weather-resistant tarpaulins over damaged sections of your roof. After hail, wind, or falling debris compromise shingles and decking, rainwater can soak insulation, drywall, and electrical systems within minutes. A professional tarp-off seals the exposed area, diverts water, and buys crucial time for an insurance inspection and permanent repairs, preventing thousands of dollars in secondary damage.
How fast can your team reach my Kingsport home after I call?
We operate a 24/7 on-call crew dedicated to Kingsport and the surrounding Tri-Cities. In most cases we arrive within 1–2 hours of your call, even during nights, weekends, and holidays. Our fully stocked trucks carry tarps, anchor boards, safety gear, and temporary drying equipment so we can begin mitigation the moment we step on site.
How long will a tarp last on my roof, and is it truly weatherproof?
Our commercial-grade polyethylene tarps are UV-stabilized, rip-resistant, and secured with wood battens or sandbag weights to withstand winds up to 70 mph. While designed as a temporary measure, they typically protect a roof for 60–90 days—long enough for claim approval, material ordering, and scheduling permanent repairs. We return to inspect the tarp after major rain or wind events and retighten or replace it at no additional cost during that window.
Will you help me with my insurance claim for storm damage?
Yes. We document all damage with photos, moisture-meter readings, and written assessments that meet carrier guidelines. Our office staff submits this evidence directly to your adjuster, and our project managers are available to meet on site during the adjuster’s inspection. We use the same Xactimate estimating software most insurers require, which speeds approvals and ensures you receive fair coverage for both the emergency tarp-off and the permanent roof restoration.
What does emergency tarping and storm restoration cost?
Emergency tarp-off pricing is mainly based on affected roof area, slope, and accessibility. In Kingsport, most residential tarp-offs run $400–$1,000. If we must erect safety harnesses, steep-charge fees, or additional drying equipment, we’ll explain those costs up front. The good news is that homeowners policies typically reimburse 100 % of reasonable emergency mitigation expenses, minus your deductible. Permanent repairs or full roof replacement are estimated separately after a thorough inspection.
What should I do immediately after discovering roof storm damage?
1) Stay safe—avoid climbing on a wet or unstable roof. 2) Call our 24/7 hotline so we can dispatch a crew. 3) Take interior photos of any leaks or ceiling stains. 4) If safe, move valuables away from wet areas and place buckets or plastic sheeting under drips. 5) Contact your insurance carrier to open a claim number; we can speak to them directly once on site. Fast action in the first few hours limits mold growth and structural deterioration, and it strengthens your position with the insurer.