Certified Roofing Team
Certified Roofing Team | Roofing | Kingsport
Trust the hometown experts who have been protecting Kingsport roofs for decades: HEP’s certified roofing team brings a perfect mix of craftsmanship, advanced materials, and neighborly care to every project. Whether you need a detailed inspection after a summer storm, a seamless repair to stop persistent leaks, or a full shingle replacement that boosts curb appeal, our licensed professionals handle each task with precision and integrity. We understand the unique weather patterns of Northeast Tennessee, so we tailor solutions that stand strong against high winds, heavy rains, and sweltering heat—giving you peace of mind season after season.
From the first friendly phone call to the final walk-through, you’ll notice the HEP difference. Transparent estimates, clear timelines, and meticulous cleanup come standard, while our industry-leading warranties ensure your investment is protected long after the work is done. When only the best roofing will do, count on a local team that treats your home like their own—call HEP today and see why so many Kingsport neighbors recommend us without hesitation.
FAQs
What roofing services do you provide to homeowners and businesses in Kingsport?
Our certified team offers complete residential and commercial roofing solutions, including new roof installation, full replacement, leak repairs, storm-damage restoration, annual maintenance plans, roof inspections, gutter and downspout installation, skylight flashing, and emergency tarp-overs. Whether you have asphalt shingles, metal panels, flat membranes, or specialty roofing, we have the expertise and the equipment to handle the job safely and efficiently.
Are you licensed, insured, and manufacturer-certified?
Yes. We hold an active Tennessee contractor’s license (#) and carry $2 million in general liability insurance as well as full workers’ compensation coverage, so you’re protected from liability. In addition, we are a GAF Master Elite and Owens Corning Preferred Contractor—certifications earned by fewer than 3 % of roofers nationwide—so we can offer extended manufacturer warranties that non-certified contractors cannot.
How can I tell if my roof needs repair or a complete replacement?
Common warning signs include shingles that are cracked, curled, or missing; granules accumulating in gutters; dark streaks or moss growth; sagging roof decking; interior ceiling stains; and a roof age of 20 years or more. Schedule our free, no-obligation inspection: we’ll document the roof’s condition with photos, explain whether a repair will extend its life or if replacement is the more cost-effective option, and give you a detailed written estimate for either path.
What roofing materials perform best in Kingsport’s climate?
For most homes, we recommend architectural asphalt shingles rated for 130 mph winds, which handle our summer storms and freeze-thaw cycles well. Standing-seam metal roofs are another excellent choice, offering 40-plus-year durability and superior energy efficiency. Synthetic slate and shake provide a high-end look with less weight than natural materials. For low-slope or commercial roofs, we install TPO and PVC membranes that resist UV, ponding water, and chemical exposure. During your consultation, we’ll discuss appearance, budget, lifespan, and energy-saving options so you can choose with confidence.
How long will my roofing project take and what does your process look like?
Most residential shingle replacements are completed in one to two days, while a typical repair is finished in just a few hours. Larger or specialty projects may take longer, but we’ll give you an exact timeline before work begins. Our process: (1) free inspection and written proposal, (2) contract signing and materials selection, (3) permitting and scheduling, (4) tear-off and deck inspection, (5) installation of underlayment, flashing, and new roofing, (6) magnetic nail sweep and debris cleanup, and (7) final walkthrough and warranty registration. You’ll have a dedicated project manager as your single point of contact throughout.
Can you assist with insurance claims or offer financing?
Absolutely. If your roof has storm damage, we’ll meet your adjuster on-site, provide photo documentation, and guide you through every step of the claim to maximize covered repairs. For out-of-pocket costs, we partner with reputable lenders that offer low-interest and no-interest promotional financing, so you can spread payments over time without delaying critical roof work.