- HEP
- Storm-damage Repairs
Storm-damage Repairs
Storm-damage Repairs | Roofing Done Right | Roofing | Kingsport
When severe weather rattles Kingsport, your shingles, flashing, and peace of mind can all take a hit. HEP’s storm-damage team arrives fast, assesses every square foot, and restores your roof with precision materials that stand up to Tennessee’s toughest seasons. From emergency tarping to full-scale replacement, we focus on craftsmanship, clear communication, and tidy work sites—proof that this is roofing done right.
Backed by decades of local experience and an industry-leading warranty, we guide you through insurance claims, document every repair, and finish on schedule so your home is protected before the next cloud rolls in. Call today for a free inspection and discover why Kingsport homeowners trust HEP to turn storm chaos into long-lasting confidence.
FAQs
How do I know if my Kingsport roof has storm damage?
Look for missing or curled shingles, granule build-up in your gutters, dents in metal flashing or vents, dark water stains on interior ceilings, and sunlight showing through the attic. After severe wind or hail, identical damage usually appears on several homes in the same street, so compare your roof with a neighbor’s. If you notice any of these issues—or if the storm packed winds over 45 mph—schedule our free, no-obligation inspection. We use drones, infrared cameras, and on-roof visual checks to document every impact point so you’ll know exactly what needs to be repaired or replaced.
What should I do immediately after a storm damages my roof?
First, stay safe—do not climb onto a wet or unstable roof. Take ground-level photos of visible damage if you can do so safely. Next, call Roofing Done Right at our 24-hour emergency line. We can usually arrive the same day to install protective tarps and stop active leaks. Notify your insurance carrier that you suspect storm damage; they’ll open a claim file. Keep receipts for any emergency expenses. Our team will then perform a full inspection, prepare repair estimates, and meet the adjuster on site to make sure all storm-related damage is recorded.
Will my homeowners insurance cover storm-related roof repairs in Kingsport?
Most standard Tennessee homeowner policies cover sudden, accidental damage from wind, hail, or falling limbs, minus your deductible. Wear-and-tear or neglected maintenance is not covered. Once you file a claim, the insurer sends an adjuster to verify the damage. We supply photographs, measurements, and a detailed Xactimate report to support your claim and can meet the adjuster to answer technical questions. If the claim is approved, the insurer issues payment for the covered repairs or replacement. You are responsible only for the deductible and any elective upgrades you choose.
How quickly can you respond, and how long will the repair take?
We prioritize storm calls and can usually be on-site within 24 hours—often the same day for emergency tarping. Minor shingle or flashing repairs are often completed in a single visit. A full residential roof replacement typically takes 1–2 days once materials are on site and weather cooperates. Commercial or complex roofs may take 3–5 days. We handle permits, material delivery, and final inspection, and we always perform a thorough magnetic nail sweep and debris cleanup before we leave.
Do you work with all roofing materials common in the Tri-Cities area?
Yes. Our crews are factory-trained to repair and replace architectural and 3-tab asphalt shingles, standing-seam and ribbed-panel metal, cedar shakes, and flat-roof membranes such as TPO and EPDM. We keep popular shingle colors and 29-gauge metal panels in stock so storm repairs can start quickly. If your existing product has been discontinued, we offer close color/texture matches or full-section replacements to maintain uniform curb appeal. All materials meet or exceed current International Residential Code (IRC) and local Kingsport building requirements.
Why should I choose Roofing Done Right for storm-damage repairs?
We’re a locally owned, fully licensed, and insured company with more than 15 years of experience handling Tri-Cities storms. Our manufacturer certifications allow us to offer extended, non-prorated warranties, and we back every job with a lifetime workmanship guarantee. Because we live here, we understand Kingsport’s building codes and weather patterns, and we’re still around long after the out-of-town “storm chasers” leave. From rapid emergency response to claim assistance, transparent pricing, financing options, and meticulous cleanup, we make sure your roof is restored—and done right—the first time.