Storm Damage

Storm Damage | Roof Inspections | Roofing | Kingsport

When fierce Appalachian storms sweep through Kingsport, they can loosen shingles, bend flashing, and leave hidden leaks that eat away at your home’s value. HEP’s veteran roofing team makes recovery simple by starting with detailed roof inspections that pinpoint every trace of wind or hail damage—even the micro-fractures you can’t see from the ground. Our certified technicians document what they find with crystal-clear photos and walk you through insurance paperwork, so you can feel confident that no issue, big or small, slips through the cracks.

Once your report is in hand, we move fast. From emergency tarping to full shingle replacement, HEP delivers workmanship that stands up to the next storm and the one after that. We arrive on time, clean up every nail, and keep you informed at each step—because protecting your family’s roof should never be stressful. Schedule your complimentary inspection today and discover why Kingsport homeowners have trusted HEP for more than 20 years.

FAQs

What types of storm damage are most common on roofs in Kingsport?

In Kingsport, spring and summer thunderstorms frequently bring high winds, driving rain, and occasional hail. These conditions can lift or tear shingles, dislodge flashing, break ridge caps, and leave impact marks that loosen shingle granules. Heavy rain can also expose weak spots around vents, chimneys, and valleys, leading to leaks. Because our area experiences rapid temperature swings, even small storm-related openings can widen quickly and allow water intrusion.

How soon after a storm should I schedule a roof inspection?

Ideally, you should arrange an inspection within 24–72 hours of a significant wind or hail event. The sooner problems are documented, the easier it is to file an accurate insurance claim and prevent further water damage. If the storm caused widespread damage in Kingsport, adjusters and contractors can book up fast, so calling early ensures you get on the schedule before minor issues turn into major repairs.

What happens during a professional storm-damage roof inspection?

A certified technician will first perform a ground-level assessment, looking for missing shingles, bent gutters, and debris patterns. Next, they’ll walk the roof (weather permitting) or use drones to photograph shingles, flashing, vents, skylights, and chimney caps. Inside your attic, they’ll check for moisture stains, wet insulation, and daylight penetration. You’ll receive a detailed report with photos, a damage map, recommended repairs, and an estimate you can provide to your insurance carrier.

Will the inspection cost me anything?

For homeowners in the greater Kingsport area, we offer complimentary post-storm inspections. There is no charge or obligation. If damage is found and you choose to move forward with repairs or a replacement, we’ll credit any diagnostic fees—such as drone imagery or core sampling—toward the project so you never pay twice.

Can you help me with my insurance claim?

Yes. We document all storm damage with date-stamped photos and create a written scope of work that aligns with industry-standard estimating software (Xactimate). Our team meets the adjuster on site to ensure nothing is overlooked and can supply supplemental evidence if additional issues are discovered once repairs begin. While we can’t negotiate on your behalf, our guidance streamlines the claims process and increases the likelihood of full, fair settlement.

Do I need to be home during the inspection?

It’s helpful but not mandatory. If you can’t be present, we’ll obtain permission to access the roof, perform the inspection, and then email you the report with annotated photos. For interior attic checks, someone 18 or older must grant access. Whether you’re at home or away, we respect your property, follow OSHA safety protocols, and leave your yard as clean as we found it.