Free Inspections

HEPFree Inspections

Free Inspections | Gutter Replacements | Roofing | Kingsport

When dark streaks, loose shingles, or overflowing gutters start keeping you up at night, HEP’s seasoned roofing team is ready to put your mind at ease with a completely free inspection. We comb through every inch of your Kingsport home’s roofline, documenting storm damage, hidden leaks, and clogs so you can see exactly what your house needs—no obligations, just honest answers from neighbors who care.

If that inspection shows your old channels are sagging or rusted through, our specialists make gutter replacements simple and stress-free. From seamless aluminum in custom colors to leaf-blocking guards that slash maintenance, we match materials to your budget and install them with workmanship warranties that stand up to East Tennessee’s heaviest downpours. Trust HEP to protect your roof, foundation, and peace of mind—schedule your free inspection today and discover why Kingsport homeowners call us first when water has anywhere to go but down.

FAQs

What does your free roofing and gutter inspection in Kingsport include?

Our technician will examine every component that affects the performance of your roof and gutters. This includes shingles, flashing, ventilation, decking, soffits, fascia, gutter hangers, downspouts, and drainage paths. We photograph problem areas, note measurements for material calculations, and check for storm, wind, or hail damage that may qualify for an insurance claim. When we’re finished you receive a detailed digital report summarizing the roof’s condition and any recommended repairs or replacements—at absolutely no cost or obligation.

How do I schedule a free inspection, and how soon can you come out?

Call our Kingsport office, fill out the online request form, or send us a text—whichever is easiest. Most inspections can be booked within 24–48 hours, and same-day service is often available after major storms. We serve all ZIP codes in Kingsport and the surrounding Tri-Cities, so you don’t have to wait weeks for answers about your roof or gutters.

Do I need to be home during the inspection, and how long will it take?

We prefer you be present so we can review findings on the spot, but it isn’t required. With your permission we can access the exterior while you’re away and email the report. A standard single-family roof and gutter inspection takes 30-45 minutes; larger or steep-slope roofs may take up to 90 minutes.

Will I get a written estimate for roof or gutter replacement, and is there any obligation?

Yes. After the inspection we provide a clear, line-item estimate for any recommended roof, gutter, or downspout replacement. It shows material options (shingle, metal, or specialty), labor, disposal, warranty details, and a projected timeline. The estimate is free, valid for 30 days, and there’s no obligation to sign.

Can you help with insurance claims for storm-damaged roofs and gutters?

Absolutely. If our inspection documents hail, wind, or tree impact damage, we’ll guide you through the claims process. We can meet your adjuster on-site, supply the inspection report, and ensure all covered items—roofing, gutters, fascia, and interior leaks—are included. Our team is experienced with Tennessee insurance carriers and can handle the paperwork so you receive the benefits you’re entitled to.

Once I approve the estimate, how quickly can you replace my roof or gutters?

Material availability and weather are the main factors, but most projects in Kingsport are scheduled within 1–2 weeks of contract signing. Roof replacements typically take 1–2 days; full gutter replacements are often completed in a single day. We secure all permits, protect landscaping, perform a magnetic nail sweep, and issue your warranty and completion photos the same day we finish.

HEP
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(423) 819-7773