Industry-leading Techniques

HEPIndustry-leading Techniques

Industry-leading Techniques | Water Purification | Plumbing | Kelso

Imagine crystal-clear, great-tasting water flowing effortlessly from every tap in your Kelso home. That’s the everyday reality HEP’s master plumbers create with their industry-leading techniques in water purification. From precision-engineered filtration systems and space-saving reverse osmosis units to bacteria-busting UV lights, we integrate cutting-edge tech with meticulous craftsmanship to strip away contaminants while preserving essential minerals. The result: a sustainable, healthier supply that elevates your cooking, bathing, and appliance performance—and lets you ditch single-use plastic bottles for good.

When you invite HEP into your project, you gain a partner who handles the entire journey, from free, on-site water analysis through custom design, tidy installation, and ongoing maintenance plans. Our local team lives in the same community we serve, so every system is built to conquer the unique Scottish Borders water challenges and backed by rapid, friendly support. Ready to turn the simple act of turning on the tap into a daily moment of confidence? Let’s make it happen.

FAQs

What types of water purification systems do you install for Kelso homes and businesses?

We design and install a full range of industry-leading systems, including whole-house carbon filtration, reverse-osmosis (RO) drinking stations, UV disinfection units, ion-exchange water softeners, and point-of-entry sediment filters. Each installation is tailored to the specific water quality issues found in Kelso’s municipal or private well supplies, ensuring clean, great-tasting water at every tap.

How can I tell if my Kelso property actually needs a water purification system?

Common warning signs include chlorine taste or odour, limescale on fixtures, staining on laundry, sediment in glassware, or health-related concerns such as high nitrate, heavy-metal, or bacterial counts. We offer free on-site water testing and detailed lab analysis. The results, together with Kelso’s local water reports, let us recommend the most cost-effective purification solution for your needs.

What does the installation process involve and how long will it take?

A typical single-point (e.g., RO faucet) installation takes 2–3 hours, while a whole-house system usually requires half a day. We begin with a pre-installation survey to confirm plumbing access, water pressure, and drain connections. On install day, our certified plumbers isolate the supply line, fit the filtration or softening unit, sanitize all new piping, and commission the system with pressure and leak tests. We always leave your property exactly as we found it—only with cleaner water.

Are your purification systems energy efficient and environmentally friendly?

Yes. We specify low-waste RO membranes, demand-initiated water softeners that regenerate only when necessary, and UV lamps with high-efficiency electronic ballasts. Carbon cartridges are recyclable, and our systems reduce reliance on single-use plastic bottles—cutting carbon emissions associated with bottled water transport. We also dispose of old filters in accordance with Scottish environmental regulations.

How often does the system need maintenance, and can you handle it for me?

Maintenance schedules vary: RO pre-filters every 6–12 months, RO membranes every 3–5 years, UV lamps annually, and softener salt top-ups monthly. We offer affordable service plans that include routine cartridge changes, lamp replacements, sanitization, and 24/7 performance monitoring alerts. Signing up for a plan extends component warranties and gives Kelso customers priority response if issues arise.

Do you provide emergency repair services for water purification or plumbing issues in Kelso?

Absolutely. Our locally based emergency team is on call 24/7 for sudden leaks, burst pipes, system failures, or water quality alarms. We carry stock of the most common filters, membranes, lamps, and control valves so most repairs can be completed on the first visit. Call our dedicated Kelso hotline, and a certified technician will be dispatched within an hour.

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(423) 819-7773