Preventative Maintenance
Preventative Maintenance | Ventilation and Air Quality | Heating and Air Conditioning | Kelso
From cozy bungalows near Kelso Abbey to modern offices along the Tweed, HEP keeps indoor climates comfortable season after season. Our preventative maintenance plans dive deeper than a routine tune-up: we inspect every seal, clean coils, calibrate thermostats, and test safety controls so your system runs quietly and efficiently all year. Customers love the peace of mind that comes with predictable energy bills—plus the fact that we show up on schedule, shoe covers and smiles included.
Good maintenance is only half the story. By pairing high-efficiency filters with strategic airflow adjustments, our technicians actively improve ventilation and air quality, helping to reduce allergens, damp odours, and airborne contaminants that can trigger colds or hay fever. Whether you run a busy café on Roxburgh Street or tuck in the kids on a frosty Border evening, HEP makes sure every breath feels fresh, healthy, and just the right temperature.
FAQs
What is preventative maintenance and why is it important for my HVAC system in Kelso?
Preventative maintenance is a scheduled service that inspects, cleans, tests, and tunes your heating, cooling, and ventilation equipment before small issues turn into costly breakdowns. In Kelso’s damp, often cool climate, well-maintained equipment runs more efficiently, lasts longer, and is less likely to fail during a cold snap or summer heat wave. It also protects manufacturer warranties and keeps energy consumption—and utility bills—lower.
How often should my heating and air conditioning equipment be serviced?
For most homes and light-commercial buildings in Kelso, we recommend two planned visits per year—one in spring for the air conditioner/heat pump and one in fall for the furnace or air-handler. If your system includes specialty ventilation, air purification, or is used heavily (rental units, home offices, pets), you may benefit from quarterly checks. Our technicians can tailor a schedule to your exact usage and equipment.
What does a preventative maintenance visit include for ventilation and indoor air-quality components?
A standard tune-up covers far more than just the furnace or AC. We also: • Inspect, clean, or replace air filters and media cabinets • Check and sanitize ductless mini-split heads • Verify blower speeds and static pressures to ensure proper airflow • Clean supply and return grilles • Test bathroom and kitchen exhaust fans for adequate CFM • Inspect heat-recovery ventilators (HRVs) or energy-recovery ventilators (ERVs) • Calibrate smart thermostats and IAQ monitors • Look for mold, dust buildup, or moisture in ductwork and around the air handler.
Will preventative maintenance really save me money?
Yes. Studies by the U.S. Department of Energy show that well-maintained HVAC systems can cut energy use by 10-30 percent. A clean condenser coil, for example, can reduce compressor run time; a calibrated gas furnace can regain lost efficiency; and catching a leaking capacitor or motor bearing early avoids emergency calls. The cost of one major repair (such as a failed compressor) can exceed years of maintenance plan fees.
How does routine maintenance improve my home’s indoor air quality?
Dust, pollen, mold spores, and even VOCs circulate through your ductwork every day. During maintenance we clean coils, wipe blower compartments, replace filters, check UV lights, and ensure proper ventilation rates. Removing debris before it builds up prevents contaminants from entering your breathing zone, reduces allergy triggers, and helps your system maintain healthy humidity levels—especially important in Kelso’s moist environment.
Do you offer maintenance plans and what do they include?
Yes. Our Kelso ComfortCare Plans include: • Two seasonal tune-ups per year • Priority scheduling—jump the line during peak season • 15 % discount on repairs and IAQ accessories • No overtime charges for after-hours emergencies • Detailed service report and reminder calls • Optional add-ons such as duct cleaning or filter delivery. Pricing starts at $16 per month for a single-stage furnace/AC combo and scales with system complexity. Ask our office for a free quote tailored to your equipment.